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PDF24 Creator Issue with Intune Update

Started by stoney, February 03, 2023, 05:41:24 AM

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stoney

the latest Update for PDF24 Creator doesn't get installed when deployed via Intune.
This is due to an Error, because a registry Key from the old Version still exists in the following Path:

"Computer\HKEY_CLASSES_ROOT\Installer\Products\"

When Intune tries to install the Update, the old Version gets uninstalled but the new one doesnt get installed. Only after we delete the Key, we are able to install the new Version.


Andrew Jimenez (Patch My PC)

Hello, we've attempted to replicate this issue with various setups and have been unable to replicate. Can you please open a support request here: Patch My PC Technical Support
Please provide information about the initial installation, as well as the MSI logs.
Thanks!