Error While Uploading Chunks to Azure

[nasonnacchio]

Since this morning around 3 AM EST, any time an application or update tries to upload to Intune we are receiving the following error several times in the PatchMyPC.log file. Anyone else experiencing this or have any ideas?

"An error occurred while uploading a chunk of file to AzureStorage. Retrying...: A task was canceled. [System.Threading.Tasks.TaskCanceledException]"

[Ben Whitmore (Patch My PC)]

Hey there,

We do see this from time to time but it doesn't normally point to a configuration error. Often, this is a transient issue caused by networking or service interruption on the Intune scale-set your tenant is on. We can look at the logs to see if there is anything else obvious going on. Could you hit the collect logs button on the general tab in the publisher and upload them at https://patchmypc.com/technical-support

[nasonnacchio]

Hey there,

We do see this from time to time but it doesn't normally point to a configuration error. Often, this is a transient issue caused by networking or service interruption on the Intune scale-set your tenant is on. We can look at the logs to see if there is anything else obvious going on. Could you hit the collect logs button on the general tab in the publisher and upload them at https://patchmypc.com/technical-support

OK, thank you Ben, I will do exactly that!

[mrnick]

We have been having this issue on and off for months.

Its happening on multiple tenants, but not all.  What is the fix?  Resolution?   Do we have to contact Microsoft or not?

[ChloeSanders]

Replying for the updates.

[mrnick]

The latest builds allow you to set lower chunk size and threads.   I have set this and no longer have issues.

[ChloeSanders]

Ok, thank you