Messages

Hello there!

I just wanted to let you know that the changes for this have been made in the catalog and the default option for this product in MCP is to "Skip" the install. We thank you for bringing this to our attention!

Let me know if you run into any issues or have further questions!

They shouldn't notice the switch when deploying our package! The new version will install over top and will not affect user sessions. 😊

Hello!

Thank you for reaching out here!

The vanilla version Edge (Included with windows) is missing registry values that Patch My PC uses to determine the architecture and branch of the Edge install. The best workaround here would be deploying the Edge application to devices. Once the MSI is installed once, then updates should become applicable.

This is also mentioned on our Known Issues page for reference:
https://patchmypc.com/known-issues-and-considerations-when-using-patch-my-pc#:~:text=true%20is%20included.-,Microsoft%20Edge,-Microsoft%20Edge%20updates

This has been resolved! Kofax DL files needed for PMPC can be found under the 'Power PDF Advanced Volume – All Versions' link on the first page once you've logged into the Download site. You'll then need to accept an EULA to get to the main download page. On that second page, scroll down to the very bottom under the 'Patch' section. There is where you can find the .zip files containing the proper MSI package.

Email has been sent to you with screenshots and instructions! 😊

Hey Phil,

Thanks for reaching out to support! Can you please confirm what version of Kofax you're trying to publish?

If you're unable to source the correct package, then I would suggest reaching out to the vendor to confirm if you have access to that specific version of the product.

KofaxPowerPDFAdvanced-5.0.0.21.msi

Can you also confirm that this is where you're trying to access the files:
https://delivery.kofax.com/Downloads

You can send screenshots to my email via [email protected]

Hello,

Thanks for reaching out on the forum!

At this time Adobe hasn't released a newer version of Adobe Acrobat Reader DC (x86) 24.002.20895. The 64-bit version is the only version being maintained at this time.

We've tried to find confirmation of this from the vendor, but only found this article that mentions EOL for the x86 version back on June 12, 2023. However, they've just stopped updating that version within the past two version of the base app.

https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-reader-32-bit-os.html

We still monitor for new version releases and if made available will provide it in our catalog.

Thanks,

Spencer Cruz

Hey Jay,

Thanks for reaching out on the Forum! Unfortunately, we don't allow older catalogs/products to be published natively through the Publisher. However, if you need to side-load an older version of Global Protect or any product, you can do so with our new Custom Apps portal!

https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps

Through the portal, you can upload the older binary and define the configuration. Once done, it will sync down to the Publisher and will be available under the "All Custom Products" section at the top of ConfigMgr Apps/Intune Apps/ Intune Updates.

From there you can configure any right-click options and publish it to your respective management system! 😊

If you have any questions on how to configure the Custom App portal, please don't hesitate to schedule a setup/review call using the links below:

https://calendly.com/spencer-pmpc/patch-my-pc-setup-and-review-session

For more times - https://calendly.com/patch-my-pc-live-demos/patch-my-pc-setup-call

Hey Kfason,

Thanks for reaching out on the Forum!

We have received multiple requests to split zoom into two products entries. However, both versions of the product rely on the same registry entries and files, so detection would be the same for both versions.

We do have this UserVoice Item requesting this if you would like to up-vote it for tracking:
https://ideas.patchmypc.com/ideas/PATCHMYPC-I-745

We're always looking for ways to improve detection and delivery of our products. So, if something changes on our end, we'll update that UserVoice item to inform everyone that it's now been split.

Hey MS,

That's wonderful new and thanks for the update. We'll go ahead and mark this as resolved. However, if you need anything else don't hesitate to reach back out!

Hello,

Thanks for reaching out to support!

Intune updates don't support uninstalls command due to the requirement script associated with them.

You can use the Intune Application package to deploy an uninstall of the application which will remove the full version of the app, including updates.

More information of the differences between Apps and Updates can be found here:
https://patchmypc.com/intune-apps-vs-intune-updates

Thank you for the confirmation! Just want to confirm, did the app containing SQLLite come from PMPC? If so, we'll want to investigate that as well. Otherwise, we can close out this thread! 😊

You're very welcome! Happy to help! 😊

You're welcome!

To confirm my understanding, when an application is updated, I will observe two applications with the same name in the list. To differentiate between them, I will need to rely on the metadata, is that correct?

Yes, you are correct! You'll only see the application names listed (without version numbers) and will have to look at the metadata below to verify that version.

As a follow-up question, I would like to know what will happen to existing applications with versions in their names when I enable the "do not include..." setting. Will they gradually disappear as I receive new updates, or will they be immediately updated to reflect the new configuration?

This setting is not retroactive, so it won't remove the version numbers for existing applications. This will only affect newly published apps going forward. Once the older versions fall out of retention, then they will be removed from the console along with their source content from the AppSouce.

Hopefully that helps! 😊

Hello there!

Thanks for reaching out on the forum!

If you have both of those options enabled, then any newly published application will only include the name of the product and not the full version number (Google Chrome (x64) instead of Google Chrome 119.x.x.x (x64)). The version info can be found in the metadata of the application, so that's one way you can keep track of new versions.

When retention is enabled, the publisher will first make a copy of the deployed application (older version) before doing the in-place update to the content. This means that you'll see multiple packages titled Google Chrome listed in the console (up to the retained amount).

Example of what this will look like in the ConfigMgr Console.

Posting an update as this is highlighted on our known issues page regarding Exit code 4 and DCU 4.8 and newer:

https://patchmypc.com/known-issues-and-considerations-when-using-patch-my-pc#:~:text=Dell%20Command%20Update%20for%20Windows%20Universal%204.8%20or%20newer


Dell Command Update 4.8 and newer installs an Appx package. The installation may fail with an exit code 4 if consideration has not been made for this appx package in the AppLocker rules.

Customers may observe EventID 8025 in the "AppLocker: Packaged app-Deployment" windows event log also.

Please verify AppLocker rules and exclude DCU if applicable.