This is expected. For products that have multiple major versions, we will only update within that version, You should be able to deploy the App of version 11 to upgrade version 10.
For more info, check this KB article: https://patchmypc.com/products-multiple-versions-patch-my-pc
For more info, check this KB article: https://patchmypc.com/products-multiple-versions-patch-my-pc