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Hello,

It looks like this install fails in some cases when no user is logged on due to a new UWP app that is packaged with the software.

For now you can add  INSTALLUWPAPP=NO to your command line and it should resolve the issue.

We intend to add this to our catalog today as well.

What are you referencing?

The issue this thread references is in relation to a bug with a trailing space on the custom command line.

Rich, can you please open a support case for this and provide your settings.xml as well as your patchmypc.log file?

https://patchmypc.com/technical-support

You can find the idea for this application below.

https://ideas.patchmypc.com/ideas/PATCHMYPC-I-987

This item was accidentally added to the list of software prior to us having the work complete.

This is how the Teams Machine Wide Installer functions from Microsoft. They discuss this in their docs here https://docs.microsoft.com/en-us/microsoftteams/msi-deployment#pc-installation. With the notable line being: "The Teams MSI will place an installer in Program Files. Whenever a user signs into a new Windows User Profile, the installer will be launched and a copy of the Teams app will be installed in that user's AppData folder. If a user already has the Teams app installed in the AppData folder, the MSI installer will skip the process for that user."

So, any user will have Teams installed in their user profile the next time they log into their PC, which is typically when the PC reboots in most cases. They say 'new Windows User Profile' in the doc but it really just applies to the first time a user logs on after the Teams Machine Wide installer has been installed.

I hope this helps clear up what is happening.

If you are experiencing this issue I would encourage you to submit a support case so we can look into what might be happening.

https://patchmypc.com/technical-support

If do you remove the Adobe and HP catalog I would recommend you decline the updates for them as well to ensure they are not scanned against by clients anymore.

Is this issue for all clients? Or are you noticing it on clients over the CMG / IBCM?

There is generally not anything special going on specifically for third party updates. We have seen this delay happen though if you also have the Dell, Lenovo, or HP driver catalogues in place. They have very complicated applicability rules and can greatly increase CPU load / scan time.

Sorry about that!

Logs https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Ticket https://patchmypc.com/technical-support

Hello,

Can you please submit a support ticket here and please zip up and include the logs mentioned here.

This should help us identify what is going on for detection.

Hello,

These are different 'major versions' of the software. We should be able to add 7, but I would encourage you to add it as a requested application on our uservoice.

https://ideas.patchmypc.com/

We have to do some work to determine how to detect version 6 vs. 7. The registry entries and files are very similar between the two, oddly enough...

For Task Sequences, you would likely want to set the below two options.

https://patchmypc.com/application-creation-options#topic1

and

https://patchmypc.com/base-install-update-options-explained#topic1

The first link discusses the option which will ensure the checkbox is set to allow the application to be installed during a task sequence without being deployed.

The second link shows the option to always use the same application, and just update metadata (the default option).

Outside of that, any per-product configurations are going to be up to the businesses needs.

Can you open a support case here https://patchmypc.com/technical-support

and provide the log files described here

https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Are you able to validate that WebEx Teams is downloaded in SCCM, and part of a deployment package that is distributed to Distribution Points your clients are associated with?

Hello,

This should be resolved! If you opt into preview builds in the about tab of the publisher, and upgrade to 1.9.2.3 you should be able to delete your .NET Core Runtime apps / updates and then recreate them.

Let us know if things don't work as expected with this.

Feel free to opt out of preview if you'd like once this is done.