Will Not Download Any Updates

KLD · March 18, 2025, 11:27:16 AM

This version will not update any versions. I click on the "update" button, nothing happens

Justin Chalfant (Patch My PC) · March 22, 2025, 10:40:40 AM

Could you provide a little more details and screenshots on what you are seeing?

KLD · March 22, 2025, 10:54:25 AM

I took a screenshot but there is no way to upload it. The applications that need updating are in red, when I click on download it says "downloading" then stops.

Justin Chalfant (Patch My PC) · March 22, 2025, 11:04:19 AM

You should be able to attached an image using the image below.

KLD · March 22, 2025, 07:47:12 PM

Here is the screen shot as requested. Hope this helps.

Gedinfo · March 23, 2025, 09:28:40 PM

I was running a prior version of the software, and having no issues with clicking on the outdated software, which installed without any problems. With the latest version, v.5.1.0.0, I click on the Outdated area(PMPC1), UPDATING(PMPC2), DOWNLOADING 0.0%(PMPC3) message appears, does not advance, and the screen reverts back to Outdated(PMPC1). The end result is no update occurs.
My system is running Windows 10 Home, 64 bit.

Justin Chalfant (Patch My PC) · March 24, 2025, 08:50:20 AM

Quote from: Gedinfo on March 23, 2025, 09:28:40 PMI was running a prior version of the software, and having no issues with clicking on the outdated software, which installed without any problems. With the latest version, v.5.1.0.0, I click on the Outdated area(PMPC1), UPDATING(PMPC2), DOWNLOADING 0.0%(PMPC3) message appears, does not advance, and the screen reverts back to Outdated(PMPC1). The end result is no update occurs.
My system is running Windows 10 Home, 64 bit.

Could you please send the log file located at: C:\ProgramData\PatchMyPCHomeUpdater after trying to update apps?

Gedinfo · March 24, 2025, 02:13:20 PM

I do not have C:\ProgramData\PatchMyPCHomeUpdater, I do have C:\ProgramData\PatchMyPC and if I attempt to view that, get a security related message saying I am denied.

Justin Chalfant (Patch My PC) · March 24, 2025, 05:21:22 PM

Quote from: Gedinfo on March 24, 2025, 02:13:20 PMI do not have C:\ProgramData\PatchMyPCHomeUpdater, I do have C:\ProgramData\PatchMyPC and if I attempt to view that, get a security related message saying I am denied.

Can you send a screenshot of what you are seeing when you are getting denied.

KLD · March 24, 2025, 07:49:46 PM

I am having the same issue as Justin. When I try to access C:/ProgramData/PatachMyPC I cannot get into the file, it says I am denied.

Justin Chalfant (Patch My PC) · March 25, 2025, 08:05:18 AM

Quote from: KLD on March 24, 2025, 07:49:46 PMI am having the same issue as Justin. When I try to access C:/ProgramData/PatachMyPC I cannot get into the file, it says I am denied.

That's not the right folder location is should be: C:\ProgramData\PatchMyPCHomeUpdater

KLD · March 25, 2025, 08:49:45 AM

I don't have that folder. Just PatchMyPC

Gedinfo · March 25, 2025, 06:38:05 PM

Screenshots as you requested.