error when updating Microsoft Azure Powershell through PMPC

[Brian97]

Hi All,

I searched the forum and couldnt find an entry for this. We have an issue with Az-Cmdlets 13.0.0.39184. When trying to install, it fails and we have an error of:

Product: Microsoft Azure PowerShell - November 2024 -- Error 1714. The older version of Microsoft Azure PowerShell - November 2024 cannot be removed.  Contact your technical support group.  System Error 1612.

[Bogdan (Patch My PC)]

Hello,

tested from my end

- installed manually Microsoft Azure PowerShell 13.0.0.39184

- deployed Update for Microsoft Azure PowerShell 13.1.0.39555 (latest version available)

- installed successfully


conclusion: Please open a case with us so that we can further investigate the current issue that you are facing


logs:

Running update file: Az-Cmdlets-13.1.0.39555-x64.msi with arguments: ALLUSERS=1 REBOOT=ReallySuppress /l*v C:\ProgramData\PatchMyPCInstallLogs\Az-Cmdlets-13.1.0.39555-x64.msi.log   PerfTimerLogger   1/16/2025 2:56:23 AM   1 (0x0001)

Update file has run, exit code is: 0   ScriptRunner   1/16/2025 2:57:00 AM   1 (0x0001)

Running update file: Az-Cmdlets-13.1.0.39555-x64.msi with arguments: ALLUSERS=1 REBOOT=ReallySuppress /l*v C:\ProgramData\PatchMyPCInstallLogs\Az-Cmdlets-13.1.0.39555-x64.msi.log finished with Elapsed Time: 00 minutes 37 seconds 295 milliseconds   PerfTimerLogger   1/16/2025 2:57:00 AM   1 (0x0001)

Cleaning up Notification RegKey   ScriptRunner   1/16/2025 2:57:02 AM   1 (0x0001)

Deleting HKEY_LOCAL_MACHINE\SOFTWARE\Patch My PC Publishing Service\UINotification\85730515-8511-4783-84ef-4cdd4ae0d68b   ScriptRunner   1/16/2025 2:57:02 AM   1 (0x0001)

Cleaning up Notification folder   ScriptRunner   1/16/2025 2:57:02 AM   1 (0x0001)

End of installation. Exit code is: 0   ScriptRunner   1/16/2025 2:57:02 AM   1 (0x0001)

[melmedarda]

You can download and run the Microsoft Program Install and Uninstall Troubleshooter then use it to detect and force the removal of the old version.