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Full White Screen Issue After Updating Visual C++ via Patch My PC

Started by evelynfreya, December 24, 2024, 01:38:07 AM

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evelynfreya

Hi everyone,

I recently used your tool to update Visual C++ and some other system dependencies on my PC. After the update, I'm experiencing a problem where my game (Alan Wake 2) starts with a full white color screen, though the audio still works fine. The issue persists even after reinstalling Visual C++ and updating my graphics drivers.

Here's what I have tried so far:
Updated Windows to the latest version.
Reinstalled Visual C++ redistributables.
Restarted my PC.

The game continues to load with only a bright screen, and I'm not sure if this is related to the updates made by Patch My PC or something else. Could you please help me figure out what might be causing this?