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Teams Classic - is it possibly triggering removal of Outlook add-in?

Started by Robert Stein, June 27, 2024, 10:36:30 AM

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Robert Stein

We just started patching Teams classic this month. We have started to get tickets (and an alert from Microsoft) that the Teams add-in for Outlook is getting removed.

Teams meeting add-in missing from Outlook and new Teams

We are not removing Teams classic yet (although expect it to be done by MS starting next month). So, I'm not sure if this is an issue with patching but putting it out there to see if anyone else is experiencing this issue.

Liviu (Patch My PC)

Hey Robert,

We don't have any control over how the installer behaves.
The installer for the Teams Classic version we support will patch the "Teams Machine-Wide Installer" app. This app installs the actual Teams app for each user profile.

The user-based Teams app that is installed by the "Teams Machine-Wide Installer" self-updates.

The behavior you are noticing might be something Microsoft configured with their automatic updates for the user-profile version of Teams.


Liviu (Patch My PC)

#3
Thanks for sharing that article with us, Joe. It's really useful.
Unfortunately, that is something outside of our control. We cannot manage that.

@Joe, offtopic. your username was configured to be your email address and was publicly available.
I have renamed your user account to "JoeM".
I hope that's fine.