Zoom Client for VDI

[jmoock]

The last few updates for the Zoom Client for VDI have resulted in the previous version being detected as needed and reinstalled after updating to the latest version.  This results in two versions being installed simultaneously.

Example:
Zoom Client for VDI 5.11.21376 is installed and updated to 5.11.21410
During the next round of updates, 5.11.21376 is installed again over top of 5.11.21410 despite showing as superseded

In programs and features, both versions are shown as installed.

[Jake Shackelford (Patch My PC)]

Would you be able to grab the following logs from an affected client device and email them to [email protected]?

%WinDir%\CCM\Logs\CAS*.log
%WinDir%\CCM\Logs\DeltaDownload*.log
%WinDir%\CCM\Logs\DataTransferService*.log
%WinDir%\CCM\Logs\PatchMyPC-ScriptRunner.log (If exist)
This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Software Center.
%WinDir%\CCM\Logs\ScanAgent*.log
%WinDir%\CCM\Logs\StateMessage.log
%WinDir%\CCM\Logs\UpdatesDeployment*.log
%WinDir%\CCM\Logs\UpdatesHandler*.log
%WinDir%\CCM\Logs\UpdatesStore*.log
%WinDir%\CCM\Logs\WUAHandler*.log
%WinDir%\WindowsUpdate.log
You need to run Get-WindowsUpdateLog on Windows 8.1 and newer in PowerShell.
%ProgramData%\PatchMyPC\PatchMyPC-UserNotification.log
%ProgramData%\PatchMyPC\UISettings\UINotificationSettings.xml

[jmoock]

Sent