Author Topic: PatchMyPC updates not deploying to clients  (Read 59 times)

Offline rashimkavel7

  • Newbie
  • *
  • Posts: 1
    • View Profile
PatchMyPC updates not deploying to clients
« on: August 02, 2020, 01:28:20 AM »
I've set up the free catalog so that we can, at least, patch Notepad++, VLC and 7Zip in our environment.

Certificate is OK (we've been deploying Adobe patches via their 3rd-party catalog) for a while now.

I've published and downloaded the updates for VLC, NP++ and 7Zip. The deployment package is distributed to my DP, patches added to SUGs and those SUGs deployed to a collection containing one test machine (my own laptop).

However, despite several software update scan cycles the updates are, seemingly, never detected.

What else could be wrong?
SHAREit Appvn
« Last Edit: August 02, 2020, 09:50:09 PM by rashimkavel7 »

Offline Cody Mathis

  • Administrator
  • Newbie
  • *****
  • Posts: 25
    • View Profile
Re: PatchMyPC updates not deploying to clients
« Reply #1 on: August 03, 2020, 06:09:55 AM »
Hello,

Can you please provide the log files listed in the below link?
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Additional, the CAS.log and ContentTransferManager.log would be useful.

Thanks.