Author Topic: Problems downloading catalog using SCUP  (Read 192 times)

Offline BobS

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Problems downloading catalog using SCUP
« on: May 05, 2020, 01:03:55 PM »
I'm seeing an error when updating the PatchMyPC catalog using SCUP. From the log, the significant error seems to be:

"The request was aborted: could not create SSL/TLS secure channel."

This issue is not occurring with the other catalogs (Adobe) which are working fine. The issue started occurring with the version of the PatchMyPC catalog on May 3rd.

I've included a screenshot of the log.

Thanks,

Bob

Offline Cody Mathis

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Re: Problems downloading catalog using SCUP
« Reply #1 on: May 05, 2020, 01:05:48 PM »
Hi there,

We just wrote a KB to address this issue.

https://patchmypc.com/scup-catalog-download-could-not-create-secure-ssl-tls-channel

Please let us know if this helps resolve your issue.

Thanks!