Author Topic: Adobe Acrobat Reader  (Read 1642 times)

Offline jcarroll

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Adobe Acrobat Reader
« on: August 01, 2019, 11:56:32 AM »
I am using the new feature that creates an Application for me in SCCM. All of the applications seem to be working except for Adobe Acrobat Reader.  During an OSD deployment I get this error:

8/1/2019 1:39 PM,422,Adobe Reader DC,.NET Framework Install,The task sequence execution engine failed executing an action,11135,-2,147,467,259,... F54-D24E-4455-8E9C-D0766B35FDFA/Application_807c21b5-a5a4-4c8f-bebc-2315e47c5799'=''
Completed installation job.
Step 2 out of 2 complete
Sending error status message
   Setting URL = https://vHDCSCCM01.HAGERTY.com, Ports = 80,443, CRL = falseSetting Server Certificates.
   Setting Authenticator.
Sending StatusMessage
Setting the authenticator.
CLibSMSMessageWinHttpTransport::Send: WinHttpOpenRequest - URL: vHDCSCCM01.HAGERTY.com:443  CCM_POST /ccm_system_AltAuth/request
SSL, using authenticator in request.
In SSL, but with no client cert.
In SSL, but with no media cert.
App install failed.
Install application action failed: 'Adobe Acrobat Reader DC'. Error Code 0x80004005
Request was successful.
hrInstallation, HRESULT=80004005 (installapplication.cpp,952)
pInstall->InstallApplications(saAppNames, sContinueOnError), HRESULT=80004005 (main.cpp,279)
Install application action cannot continue. ContinueOnErrorFlag is set to false.
Install Static Applications failed, hr=0x80004005


This is like the worst error too because I don't know why it isn't working. Trying to install it after the deployment via software center and it is just spinning on Installing. The AppEnforce log is not reporting anything.

Any ideas what's wrong here?

Offline Justin Chalfant

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Re: Adobe Acrobat Reader
« Reply #1 on: August 01, 2019, 01:25:07 PM »
Can you email the CCM\Logs folder via ZIP using our tech support form https://patchmypc.com/technical-support

Offline dinozoff

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Re: Adobe Acrobat Reader
« Reply #2 on: September 09, 2019, 03:08:16 AM »
Same here. But installing from SW Center is fine.

Offline Justin Chalfant

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Re: Adobe Acrobat Reader
« Reply #3 on: September 09, 2019, 04:53:46 AM »
Let us know if this helps

Applications Fail to Install During OSD in SCCM with Error AuthorizationManager check failed 0x87d00327 - https://patchmypc.com/applications-fail-to-install-during-osd-in-sccm-with-error-authorizationmanager-check-failed-0x87d00327

Same here. But installing from SW Center is fine.

Offline dinozoff

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Re: Adobe Acrobat Reader
« Reply #4 on: September 12, 2019, 05:15:16 AM »
Perfect solution (adding step in TSQ)

Offline loonorma

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Re: Adobe Acrobat Reader
« Reply #5 on: December 12, 2019, 04:14:11 AM »
same here too. thanks, was useful. seems that problem solved

Offline Margotli

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Re: Adobe Acrobat Reader
« Reply #6 on: March 29, 2020, 07:05:45 AM »
Did you try reinstalling Adobe after that?