Author Topic: Updates work in Software Center, Fail in Windows Update  (Read 85 times)

dnewland

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Updates work in Software Center, Fail in Windows Update
« on: November 09, 2018, 09:37:00 AM »
Hi.

We are seeing an odd behavior with our 3rd-party application updates.  They show up both in the Software Center and in Windows Update, which is fine.  But if I try to run the updates from Windows Update they give the error shown in the attached image.

If I run them from Software Center, they install properly.  The Software Center image shows the same updates, only with one of them (PowerBI) not shown any more after being installed properly through the Software Center. 

When I go back to Windows Update the PowerBI update does not show up anymore after being installed Software Center, so it is recognizing that the update is no longer needed.  Its odd, though, that it fails when I try to install them from Windows Updates.  I tested this on 4 different machines, and all exhibited the same behavior.

Any idea why this might be?

Cheers,

Dan

Justin Chalfant

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Re: Updates work in Software Center, Fail in Windows Update
« Reply #1 on: November 09, 2018, 11:46:55 AM »
Can you email us the CCM\Logs and WindowsUpdate.log via ZIP file? [email protected]<ourdomainname>