Author Topic: Enhancement: Update Email Notifications  (Read 1364 times)

Offline grmorgan618

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Enhancement: Update Email Notifications
« on: October 31, 2018, 06:06:24 AM »
I really like the email you all send out with the publishing service after new software is acquired however... i woke up this morning thinking wow they could do so much more with that piece that would help me (and i assume others) -- anyway here it goes ...btw -  I'm not sure how to implement, but i know what i want :)

Within the publishing service,

We have some products set to meta-data only and some to full.... meta-data only doesn't mean anything to anyone but my team. 
I'd like to have one email for full details (meta + full) and one email that acts as an announcement (e.g. these patches will be available shortly)... just listing the full updates we are actually able to turn on.

Since we are using this cool catalog to automate all this patching... i don't want communication to slow down the process... this would really help with that
(Especially if we could either pick the attributes from the update we want in the email OR even provide HTML... where we define something like a repeater template(or some type of substitution) in it to display stuff we want from the updates in the email).

I know the use case depends on the environment but today that use case is you can send to these addresses... that won't change but would give options for other uses.

Expanding on my idea .... Maybe you can change from a single email address to allowing folks to setup email profiles.
Example
Profile 1 -- Email SCCM Team -- [email protected] & [email protected] -- Subject: New PatchMyPC Updates Available --  All Details  -- Use Default Email include Product and Version --- Deliver immediately

Profile 2 -- Email Compliance Team  -- [email protected] -- Subject= New Software Rules needed -- All Details -- using Email template C:\Team.html --- Deliver immediately

Profile 3 -- Email Users  -- [email protected] -- Subject= New Updates Available -- Full only -- using Email template C:\Employee.html --- Deliver in + 6 hours from acquisition (to match when SCCM ADR will run and actually assign)


Profile 1 would notify the team of new software using your built-in email (since we don't need anything special)
Profile 2 would notify my compliance team that we need new rules created for our internal page that reflects machine compliance (need software patched or up to date) ahead of SCCM actually releasing the updates. Using a custom template
Profile 3 would notify all my users when the updates are actually available. using a custom email template with corporate branding etc...
« Last Edit: October 31, 2018, 06:11:43 AM by grmorgan618 »

Offline Justin Chalfant

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Re: Enhancement: Update Email Notifications
« Reply #1 on: October 31, 2018, 08:24:31 AM »
Good feedback! We will keep this in mind for future updates!

Offline Justin Chalfant

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Re: Enhancement: Update Email Notifications
« Reply #2 on: June 25, 2019, 05:17:50 PM »
Sorry to do this to you, but we are moving all our feature request from our support forum to a new platform (https://ideas.patchmypc.com/).

We need to make this change due to the amount of customer growth and new application request. It's no longer manageable on the support forum platform. We need to have a voting system to help understand what new feature request would benefit the most significant number of customers, and that will be one factor we use to prioritize the request.

If this feature request is still something you would like to see added, could you please re-submit the request at https://ideas.patchmypc.com/.

Sorry for any inconvenience.

Thanks
Justin