Author Topic: Skype 7.35.101 installation error - missing msvcp140.dll  (Read 4855 times)

Offline ulcha

  • Newbie
  • *
  • Posts: 3
    • View Profile
Skype 7.35.101 installation error - missing msvcp140.dll
« on: May 01, 2017, 02:47:13 AM »
Hey!
Please fix your Skype 7.35.101 installation! You have archive, which includes install/uninstall *.vbs script and Skype installation *.msi from M$.
Unfortunately since 7.33.0.104 Skype requires "Microsoft Visual С++ 2015 Redistributable package".

You have a few options:
- replace Skype *.msi installer with *.exe (includes Microsoft Visual С++ 2015 Redistributable package)
- add Microsoft Visual С++ 2015 Redistributable package as dependency in SCUP tree and as dependency of Skype

See more:
http://blog.tanzilhuda.com/skype-cant-start-because-msvcp140-dll-is-missing-from-computer/
http://hop.02.lv/2Rf

See also attached installation log files, seems they are error free.

Offline Justin Chalfant

  • Patch My PC Support
  • Administrator
  • Hero Member
  • *****
  • Posts: 1694
    • View Profile
    • Patch My PC Support
Re: Skype 7.35.101 installation error - missing msvcp140.dll
« Reply #1 on: May 01, 2017, 10:12:03 AM »
We are looking into this.

Offline ulcha

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Skype 7.35.101 installation error - missing msvcp140.dll
« Reply #2 on: May 10, 2017, 03:05:43 AM »
I see you have published Skype 7.36.101 update.
Is this a fixed release or has same install problems as release above?

Offline Admin - Omar

  • Administrator
  • Hero Member
  • *****
  • Posts: 951
    • View Profile
    • Patch My PC
Re: Skype 7.35.101 installation error - missing msvcp140.dll
« Reply #3 on: May 10, 2017, 04:12:36 AM »
It's fixed in v7.35.102 and v7.36.101 and all the upcoming releases :) We mentioned in the post and the newsletter that "Microsoft Visual С++ 2015 Redistributable" must be exists for Skype to receive update.
msvcp140.dll now must exists and >= 14.0.23026.0 (The first 2015 version).

Offline ulcha

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Skype 7.35.101 installation error - missing msvcp140.dll
« Reply #4 on: May 11, 2017, 05:56:58 AM »
Sorry, I'm disappointed with this "fix" - description in newsletter, it's not what i pay for. :P Package and included script is same as before, nothing changed! Do you really think it's a fix???

Please, at least add Microsoft Visual С++ 2015 Redistributable package in your catalog tree so i don't need to create it manually. Or pack Skype together with VC++2015.

Offline Admin - Omar

  • Administrator
  • Hero Member
  • *****
  • Posts: 951
    • View Profile
    • Patch My PC
Re: Skype 7.35.101 installation error - missing msvcp140.dll
« Reply #5 on: May 11, 2017, 07:34:18 AM »
We added a rule in Installable & Installed rules of Skype to detect the file of "Microsoft Visual С++ 2015 Redistributable" (msvcp140.dll) and it must be >= 14.0.23026.0 in order to receive updates! This should fix the issue entirety.
« Last Edit: May 11, 2017, 08:00:05 AM by Omar - Admin »

Offline Nikmartin

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: Skype 7.35.101 installation error - missing msvcp140.dll
« Reply #6 on: May 11, 2019, 09:24:53 PM »
I am getting an error during installation of skype, what to do?