Error: Unknown (0x87D30000)

[Iraklis]

Hello community,

Since we enabled the UltraVNC Intune updates last week, it seems that we get many installation failures (27%) with the error message Unknown (0x87D30000).

Is it a known error? How can we correct it?

Thank you in advance.

[Hugo Marinho (Patch My PC)]

Hi there Iraklis,

Sorry to hear you are having issues with UltraVNC, we do not have a global reported issue, so most likely is something related to your own enviroment, would you be so kind as to send us some logs over to [email protected] so that we can have a look and hopefully fix the issue for you? Ideally server side and client side logs from one of those devices where the installation failed.

You can check the link below for the logs we will need from your side, depending if you are using PMPC with SCCM or with Intune:
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support

Looking forward to hear back from you