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Custom app install for Forticlient

Started by Ben Yardley, March 24, 2024, 04:20:42 PM

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Ben Yardley

Hey People,

We are trying to add Forticlient (not Forticlient VPN) as a custom app in Patch my PC so we do not need to create a new intune app when upgrading the version we are running in the company rather just update the version when required.

Unfortunately, we keep getting the attached error.

Have tried both MSI and EXE files, with transform and without and various switches but always get the same error.

Has anyone had any success in creating this so far?

Cheers
Ben

Liviu (Patch My PC)

Hey Ben,

When we've seen this issue before, the cause was the icon.
Can you please try another icon and see if that does the trick?

We are working to improve the error message and make it clearer.

Ben Yardley

Thanks Liviu,

Can confirm have managed to create the app successfully with a different icon.

Cheers
Ben

Liviu (Patch My PC)

Great news, thank you for the update!