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#41
Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: VLC Media Player 3.0.21 (M...
Last post by [email protected] - November 15, 2024, 05:51:09 AMWell, the heck with it.
We wrote a script, and removed the MSI on 2,500 devices, killed the package in SCCM, and using PatchMyPC, built the package as an .exe and deployed it as Install/Required.
It stinks, but we needed to clear the vulnerability in our endpoint tools, so...
6 of one, half dozen of the other, but Patch My PC will take care of the updates going forward, so... easiest way to get it done I guess.
We wrote a script, and removed the MSI on 2,500 devices, killed the package in SCCM, and using PatchMyPC, built the package as an .exe and deployed it as Install/Required.
It stinks, but we needed to clear the vulnerability in our endpoint tools, so...
6 of one, half dozen of the other, but Patch My PC will take care of the updates going forward, so... easiest way to get it done I guess.
#42
General Questions (Free Home Updater) / I get a list of programs requi...
Last post by Sess1956 - November 15, 2024, 02:47:20 AMWhen I run PatchMyPC, I get a list of programs requiring updating.
How can I see the containing directory of each program?
I would like to know where, on my HD, PatchMyPC is finding the program.
Thank you.
Regards...
How can I see the containing directory of each program?
I would like to know where, on my HD, PatchMyPC is finding the program.
Thank you.
Regards...
#43
Support and General Questions (Enterprises Using ConfigMgr and Intune) / Issues with Software Center In...
Last post by itemd2rseo - November 14, 2024, 11:35:16 PMHello everyone,
I hope you're all doing well! I wanted to address a recurring issue I've been experiencing with installs in the Software Center, where installations fail due to a pending reboot.
Problem Overview
It seems that whenever there's a pending reboot on the system, it prevents new software installations from proceeding. This has caused delays and confusion among users, as they often don't realize a reboot is required to complete prior updates.
Questions:
Is there a way to automate the reboot process after critical updates to prevent this issue?
Has anyone found a reliable workaround to manage pending reboots before initiating new installs?
Are there any settings in ConfigMgr or Intune that can help mitigate this problem?
I'd appreciate any insights or solutions you all might have. Thank you for your help!
Itemd2rhttps://www.itemd2r.com
buy Monopoly Go cards
I hope you're all doing well! I wanted to address a recurring issue I've been experiencing with installs in the Software Center, where installations fail due to a pending reboot.
Problem Overview
It seems that whenever there's a pending reboot on the system, it prevents new software installations from proceeding. This has caused delays and confusion among users, as they often don't realize a reboot is required to complete prior updates.
Questions:
Is there a way to automate the reboot process after critical updates to prevent this issue?
Has anyone found a reliable workaround to manage pending reboots before initiating new installs?
Are there any settings in ConfigMgr or Intune that can help mitigate this problem?
I'd appreciate any insights or solutions you all might have. Thank you for your help!
buy Monopoly Go cards
#44
General Questions (Free Home Updater) / Option to keep downloaded inst...
Last post by deckard - November 14, 2024, 04:13:24 PMThere used to be an option "Don't delete app installer files" in the previous version.
Seems this is now missing and all downloaded files are deleted upon successful install.
Can this feature be added back to v5.x?
Seems this is now missing and all downloaded files are deleted upon successful install.
Can this feature be added back to v5.x?
#45
General Questions (Free Home Updater) / Software installation paths
Last post by deckard - November 14, 2024, 03:29:27 PMIs there a way to see the path of installed apps in PMPC?
Maybe a popup when mousing over the app in the list?
This would be helpful when the x86 & x64 versions of an app are installed, or there is an app installed in 2 directories.
Maybe a popup when mousing over the app in the list?
This would be helpful when the x86 & x64 versions of an app are installed, or there is an app installed in 2 directories.
#46
Report Detection Issues Here (Free Home Updater) / Re: Zoom Workplace not detecte...
Last post by denmalley - November 14, 2024, 07:49:59 AMOk yeah mine is the MSI version. I'm going to be doing fresh install in a few weeks so I'll be installing all my apps using PMPC, should get all lined up then.
#47
General Questions (Free Home Updater) / Re: portable apps
Last post by dking02 - November 14, 2024, 03:39:47 AMFrom what I have deduced from occasionally using PMPC Home Updater V4 and V5, there is no scanning of the portable apps download folder, let alone subfolders thereof. What happens is that when you "install" a supported portable app from the PMPC library via the Apps tab, PMPC downloads the package (.exe or .zip) for the current version of the app to the portables download folder and establishes a subscription for future updates. (Note: Zip files are left in their original form in the folder and are not extracted.) When the PMPC server determines that there is an update to a subscribed portable app, it will notify subscribed users via the "Outdated" status of the app in My Apps. The portable package for the update will be downloaded automatically if you have that option set or you will be required to click on the "Start Updater" or "Outdated" status button to download the update package(s). You will continue to get updates until you "Uninstall" the portable app from the My Apps or the Uninstaller tab. The "Uninstall" terminates your subscription for the portable app with the PMPC server.
The Home Updater can be used to ensure notification and download of each update to a supported portable app. You can use or copy the downloaded packages to update your own setup of portable apps folders. You are not limited to using the apps in the downloads folder. PMPC server knows and uses the subscription and version of your latest download to determine which version you have installed, making it unnecessary to scan folders on your PC to determine your current version of the app and whether an update is applicable. You can actually delete or move a package from the downloads folder and PMPC will still show the portable app as installed as long as you have not "uninstalled" it via PMPC.
This approach is quite clever since it avoids scanning for portable executable files and all the inherent difficulties of that approach used by SUMo or UCheck. It is only possible because PMPC supports a defined set of portable apps (100 supported portables in V5) and thus is able to control the entire process. PMPC is totally unaware of any unsupported portable apps on your PC or supported portable apps not downloaded through PMPC, whereas it can still determine the installed version of unsupported, non-portable apps installed on the PC (as recorded in the registry, etc.) without requiring or supporting downloading the installer through PMPC.
The Home Updater can be used to ensure notification and download of each update to a supported portable app. You can use or copy the downloaded packages to update your own setup of portable apps folders. You are not limited to using the apps in the downloads folder. PMPC server knows and uses the subscription and version of your latest download to determine which version you have installed, making it unnecessary to scan folders on your PC to determine your current version of the app and whether an update is applicable. You can actually delete or move a package from the downloads folder and PMPC will still show the portable app as installed as long as you have not "uninstalled" it via PMPC.
This approach is quite clever since it avoids scanning for portable executable files and all the inherent difficulties of that approach used by SUMo or UCheck. It is only possible because PMPC supports a defined set of portable apps (100 supported portables in V5) and thus is able to control the entire process. PMPC is totally unaware of any unsupported portable apps on your PC or supported portable apps not downloaded through PMPC, whereas it can still determine the installed version of unsupported, non-portable apps installed on the PC (as recorded in the registry, etc.) without requiring or supporting downloading the installer through PMPC.
#48
Report Bugs and Issues (Free Home Updater) / V5.0.3 populated My Apps view ...
Last post by dking02 - November 14, 2024, 02:09:16 AMWhen I initially launched PMPC Home Updater 5.0.3 on 7 Nov 2024, it correctly detected 47 supported non-portable apps installed on my PC. However, it also populated the My Apps view with 98 out of the 100 supported portable apps before I could install even a single one. All 98 portable apps were displayed with a bogus version number of 1.1.1.0, with 20 identified as up-to-date and 78 identified as outdated (see attached screenshot). None of these portable apps appeared on the Uninstaller tab, although having an entry in My Apps and no corresponding entry in the Uninstaller tab should never occur and should have been caught as an error by the program. No files were downloaded to the configured Portables folder. The debug log contained related errors. I tried re-scanning the PC, uninstalling the portable apps from the My Apps view, and uninstalling and reinstalling PMPC, all to no avail.
I subsequently noticed among the reported Version 5 bugs that another user had reported a similar problem back on 23-24 Oct 2024. He had managed to resolve his problem without a response to his report by uninstalling a bogus item that appeared at the top of Uninstaller tab. His problem report was eventually closed with no further action on 27 Oct.
V5.0 lots of apps showing up as installed that are not and never have been
https://patchmypc.com/forum/index.php?topic=8146.0
I noticed that my Uninstaller tab also contained a bogus item. It consisted of an icon for AdwCleaner, a bogus version number of 1.1.1.0, a Publisher value of "OKI Data Corporation" and no values for DisplayName, UninstallArgs, or InstallDate as reported in the exported .csv file. Selecting the Uninstall option for the item produced no change (since there was no data UninstallArgs data). I tried manually uninstalling an unrelated, preexisting portable setup of AdwCleaner on the machine but that had no effect. I then searched the Windows registry for the occurrence of the Publisher name ("OKI Data Corporation") that appeared in this bogus item, and which was the name of the manufacturer of a former printer installed on my PC, all of whose drivers and software had been uninstalled when disposing of the printer. I did find the following InstallShield uninstall key which referred to a previously uninstalled utility program (ActKey) used with OKI printers and which contained the matching "OKI Data Corporation" text.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Installshield_(5985BA62-6CD88-4335- ...)
As the key did not include an identifiable uninstaller to run, I manually deleted the key from the registry and restarted PMPC Home Updater. This resulted in all of the erroneous entries for portable programs being removed from My Apps view and the bogus item being deleted from the Uninstaller tab, resolving the problem with 5.0.3 on my PC.
I also noted errors in the log file indicating that PMPC was looking for but could not find portable programs like AdwCleaner (and others) in the registry even though portable programs are not expected to have uninstall data in the registry; e.g.,
[2024-11-09 15:55:28] INFO Application launch.
[2024-11-09 15:55:28] DEBUG View MainViewModel has been loaded
[2024-11-09 15:55:30] DEBUG View InstalledApplicationTabViewModel has been loaded
[2024-11-09 15:55:45] ERROR System.Exception: Application AdwCleaner was not found in registry.
at ModernHomeUpdater.ClientApp.ViewModels.InstalledApplicationTabViewModel.TryUninstallApp(InstalledApplicationViewModel model)
[2024-11-09 15:56:00] DEBUG View ApplicationViewModel has been unloaded
Conclusion: There appears to be a problem for a small percentage of user installations with how PMPC Home Updater V5 is handling the uninstall entries in the registry when scanning the PC. I had none of these issues when running V4 on the same PC. This problem should be fixed or at least acknowledged and documented in the interim, providing troubleshooting information for affected users to recognize and possibly resolve the problem.
I subsequently noticed among the reported Version 5 bugs that another user had reported a similar problem back on 23-24 Oct 2024. He had managed to resolve his problem without a response to his report by uninstalling a bogus item that appeared at the top of Uninstaller tab. His problem report was eventually closed with no further action on 27 Oct.
V5.0 lots of apps showing up as installed that are not and never have been
https://patchmypc.com/forum/index.php?topic=8146.0
I noticed that my Uninstaller tab also contained a bogus item. It consisted of an icon for AdwCleaner, a bogus version number of 1.1.1.0, a Publisher value of "OKI Data Corporation" and no values for DisplayName, UninstallArgs, or InstallDate as reported in the exported .csv file. Selecting the Uninstall option for the item produced no change (since there was no data UninstallArgs data). I tried manually uninstalling an unrelated, preexisting portable setup of AdwCleaner on the machine but that had no effect. I then searched the Windows registry for the occurrence of the Publisher name ("OKI Data Corporation") that appeared in this bogus item, and which was the name of the manufacturer of a former printer installed on my PC, all of whose drivers and software had been uninstalled when disposing of the printer. I did find the following InstallShield uninstall key which referred to a previously uninstalled utility program (ActKey) used with OKI printers and which contained the matching "OKI Data Corporation" text.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Installshield_(5985BA62-6CD88-4335- ...)
As the key did not include an identifiable uninstaller to run, I manually deleted the key from the registry and restarted PMPC Home Updater. This resulted in all of the erroneous entries for portable programs being removed from My Apps view and the bogus item being deleted from the Uninstaller tab, resolving the problem with 5.0.3 on my PC.
I also noted errors in the log file indicating that PMPC was looking for but could not find portable programs like AdwCleaner (and others) in the registry even though portable programs are not expected to have uninstall data in the registry; e.g.,
[2024-11-09 15:55:28] INFO Application launch.
[2024-11-09 15:55:28] DEBUG View MainViewModel has been loaded
[2024-11-09 15:55:30] DEBUG View InstalledApplicationTabViewModel has been loaded
[2024-11-09 15:55:45] ERROR System.Exception: Application AdwCleaner was not found in registry.
at ModernHomeUpdater.ClientApp.ViewModels.InstalledApplicationTabViewModel.TryUninstallApp(InstalledApplicationViewModel model)
[2024-11-09 15:56:00] DEBUG View ApplicationViewModel has been unloaded
Conclusion: There appears to be a problem for a small percentage of user installations with how PMPC Home Updater V5 is handling the uninstall entries in the registry when scanning the PC. I had none of these issues when running V4 on the same PC. This problem should be fixed or at least acknowledged and documented in the interim, providing troubleshooting information for affected users to recognize and possibly resolve the problem.
#49
Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Microsoft RedistributableX...
Last post by Raunak Desai (Patch My PC) - November 14, 2024, 01:55:25 AMHey mguenth83,
Thank you for reaching out to support with your query.
We have not come across any similar case related to this.
Can you please confirm if this is happening randomly on the machines ?
What happens when you deploy the app after the device is enrolled through autopilot. Do you experience the same issue ?
hen troubleshooting Intune application installation errors on a client, we will need multiple client logs. Please include the following logs:
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-ScriptRunner.log
This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Company Portal.
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareDetectionScript.log
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareUpdateDetectionScript.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\AgentExecutor*.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension*.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\AppWorkload*.log
%ProgramData%\PatchMyPC\PatchMyPC-UserNotification.log
%ProgramData%\PatchMyPC\UISettings\UINotificationSettings.xml
If there are any rolled over logs, please include those, too.
Note: Some Patch My PC log files listed above may be found in %WinDir%\CCM folder if that folder exists.
Can you also run the following script and send me the outputted csv file? This will show us the full list of installed software from the registry. https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCInstalledSoftware.ps1
Regards,
Raunak
Thank you for reaching out to support with your query.
We have not come across any similar case related to this.
Can you please confirm if this is happening randomly on the machines ?
What happens when you deploy the app after the device is enrolled through autopilot. Do you experience the same issue ?
hen troubleshooting Intune application installation errors on a client, we will need multiple client logs. Please include the following logs:
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-ScriptRunner.log
This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Company Portal.
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareDetectionScript.log
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareUpdateDetectionScript.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\AgentExecutor*.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension*.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\AppWorkload*.log
%ProgramData%\PatchMyPC\PatchMyPC-UserNotification.log
%ProgramData%\PatchMyPC\UISettings\UINotificationSettings.xml
If there are any rolled over logs, please include those, too.
Note: Some Patch My PC log files listed above may be found in %WinDir%\CCM folder if that folder exists.
Can you also run the following script and send me the outputted csv file? This will show us the full list of installed software from the registry. https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCInstalledSoftware.ps1
Regards,
Raunak
#50
Report Detection Issues Here (Free Home Updater) / IObit Advanced System Care Ult...
Last post by wolfmitsch - November 14, 2024, 01:54:04 AMThe program wants to delete my actual program "IObit Advanced System Care Ultimate" and wants to implement "IObit Advanced System Care 17", wrong detection.