Recent posts

#31

Report Update Detection Issues (Enterprises Using ConfigMgr and Intune) / Re: Zoom Workplace 6.1.45504 M...

Last post by Justin Chalfant (Patch My PC) - August 28, 2024, 08:18:30 AM

Hello
  Sorry, you are having an issue here. I suggest you open a case with us https://patchmypc.com/technical-support with the required logs for root cause  https://patchmypc.com/collecting-log-files-for-patch-my-pc-support.

#32

Report Update Detection Issues (Enterprises Using ConfigMgr and Intune) / Zoom Workplace 6.1.45504 MSI x...

Last post by vbate - August 28, 2024, 07:19:08 AM

Shows it's still missing after the update, can see in the script runner log that it was successful, and the install directory has been updated with the latest version. Zoom.exe is at 6.1.11.45504

After I do a software updates scan update and Software Updates Deployment Eval Cycle, shows as its missing and re-installs again.

thanks,

Vern

#33

Report Bugs and Issues (Free Home Updater) / Update Error in Multiple Apps ...

Last post by BIG - August 28, 2024, 06:39:04 AM

I update some programs correctly like HWiNFO64 (v8.10) and CrystalDIskInfo (v9.4.0), but every time I run PatchMyPC it keeps telling me that there is an update to the same version available for those programs even though they have been updated correctly.

I also can't disable it from indicating that there are updates for the "EA App" application. With other applications I can do it.

Since now PatchMyPC was working fine. Thanks for your help/attention.

#34

Report Bugs and Issues (Free Home Updater) / Re: CrystalDiskInfo 9.3.1 upda...

Last post by BIG - August 28, 2024, 06:33:19 AM

When I update succesfully CrystalDiskInfo to v9.4.0. PatchMyPC indicates that it must be updated again (to the same version that is already installed). Please fix it. Thanks.

#35

Report Bugs and Issues (Free Home Updater) / Re: PatchMyPC does not respect...

Last post by BIG - August 28, 2024, 06:30:41 AM

I´ve the exact same problem. Please, fix it. Thanks.

#36

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Error: Unknown (0x87D30000)

Last post by Iraklis - August 27, 2024, 03:20:54 AM

Hello community,

Since we enabled the UltraVNC Intune updates last week, it seems that we get many installation failures (27%) with the error message Unknown (0x87D30000).

Is it a known error? How can we correct it?

Thank you in advance.

#37

Report Detection Issues Here (Free Home Updater) / Discord (again, this keeps hap...

Last post by Balathustrius - August 26, 2024, 10:37:06 PM

Once again, Discord is being routinely detected as out of date, even when it is not.

I do not have multiple versions of Discord installed.

#38

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Java JRE Pre Uninstall Scr...

Last post by stevo - August 26, 2024, 04:49:14 PM

in my case I think it was cos jp2launcher.exe was still running

#39

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: After update, 1Password 8....

Last post by Khen8 - August 26, 2024, 12:40:04 PM

Hi Chris,

Thanks for the reminder on this -- 1Password has released 2 new versions in the last month and we haven't heard of any issues. I've replied to your last email with the scriptrunner log and the MSI log.

Kent

#40

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: After update, 1Password 8....

Last post by Chris@PatchMyPC - August 26, 2024, 07:45:28 AM

Hi Justin and Chris,

I replied to Chris's email since it had more detail about the logs I had attached there. It looks like we have MCP on already, but maybe 1Password's latest installer didn't take kindly to being force-closed?

Thank you
Kent

Hey Kent,
If you have a moment, feel free to add the logs to a support case.
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support

We would also be interested in the specific MSI logs if they are available; we would be able to shed some light on what may be happening.
Let us know.