Recent posts

#21

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: PDF Split and Merge crash ...

Last post by Adam Cook (Patch My PC) - August 29, 2024, 07:54:54 AM

Hey laszloberger,

I can reproduce the issue.

I recommend you configure the following feature to prevent the update from installing while the software is running: https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications

I will update our catalogue in the coming todays to ensure this is applied by default and set to "Skip".

#22

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Java JRE Pre Uninstall Scr...

Last post by JoeG NHS - August 29, 2024, 05:57:43 AM

This months Java update has an issue, its not a PMPC issue really

see reddit and also a clever guy made a fix NOT THAT IM SAYING USE THIS FIX but it just shows what the issue may be

https://www.reddit.com/r/SCCM/comments/1ea1fxh/cant_install_java_8_u_421_1603/

https://eddiejackson.net/lab/2024/07/23/java-client-8-update-421-failing-install-error-1603/

because of this issue, we had some devices upgrading nicely, and others would end up with no java, this is due to PMPC (correctly) removing java then installing newer java. but it uninstalls java fine, but then cannot install new java (error 1603) and then nothing else is done, and devices are left with no java!

#23

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / PDF Split and Merge crash afte...

Last post by laszloberger - August 29, 2024, 05:57:36 AM

PDF Split and Merge crashes after being updated while the program is running.
This happens every time on all PCs when being updated while the program is running.

#24

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Error: Unknown (0x87D30000...

Last post by Hugo Marinho (Patch My PC) - August 29, 2024, 04:00:03 AM

Hi there Iraklis,

Sorry to hear you are having issues with UltraVNC, we do not have a global reported issue, so most likely is something related to your own enviroment, would you be so kind as to send us some logs over to [email protected] so that we can have a look and hopefully fix the issue for you? Ideally server side and client side logs from one of those devices where the installation failed.

You can check the link below for the logs we will need from your side, depending if you are using PMPC with SCCM or with Intune:
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support

Looking forward to hear back from you

#25

Report Bugs and Issues (Free Home Updater) / Re: PatchMyPC does not respect...

Last post by Balathustrius - August 29, 2024, 02:19:49 AM

Sadly, it's been two months, with no app update in sight. I am doubtful it will happen.

#26

General Questions (Free Home Updater) / Re: Is it possible to use the ...

Last post by marvelousinfuriated - August 28, 2024, 10:50:57 PM

Patch My PC Home Updater is indeed a popular free tool for personal use, but it is important to note that it is explicitly designed for home users and not for use in a corporate or business environment.

#27

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Issue with PatchMyPC Scrip...

Last post by mparker - August 28, 2024, 02:41:13 PM

Thanks for the quick response.  As long as we know this can happen, we will take appropriate actions.

#28

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Issue with PatchMyPC Scrip...

Last post by Michael (Patch My PC) - August 28, 2024, 01:44:54 PM

Hi MParker,

Yes, it is possible that the cleanup tasks don't run because of a reboot, or some other scenario that kills the scriptrunner process prematurely.

Were there any other updates that ran that required a restart?

A scenario that can happen if you use the Restart grace period, and update runs that needs a reboot, the user will get the prompt about the restart, the user chooses to reboot now, but another update already started running and gets cut off early.
Intune's Restart Grace Period Simplified - Patch My PC

#29

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Issue with PatchMyPC ScriptRun...

Last post by mparker - August 28, 2024, 01:26:26 PM

Hi,

I just experienced an issue with a Google Chrome update that did not remove the registry key to block execution of chrome.exe from running.

The following timeline of events was retrieved from the c:\windows\ccm\logs\PatchMyPC-ScriptRunner.log and the Windows Event Viewer:

User was notified Chrome needed an update 8/27/2024 12:04:11 pm
Registry hooks set for blocking chrome.exe execution 8/27/2024 12:04:11 pm
User selected Close and Update option 8/27/2024 12:14:01 pm
Update of Chrome started 8/27/2024 12:14:23 pm
Update of Chrome finished 8/27/2024 12:14:46 pm (last log entry from PatchMyPC, log has no more data past this point)
User initiated reboot of the computer 8/27/2024 12:14:39 pm

The timeline indicates that the PatchMyPC ScriptRunner was unable to finish performing its clean-up tasks, one of which was to remove the execution block of Chrome, due to the computer rebooting.

My question is: Is this an actual possibility?

We do run all application updates along with Windows Security updates, so the above reboot might have been a Windows Security update or the User actually initiated a reboot.

Thanks

#30

Report Update Detection Issues (Enterprises Using ConfigMgr and Intune) / Re: Zoom Workplace 6.1.45504 M...

Last post by vbate - August 28, 2024, 08:43:04 AM

Thanks Justin, will do.