Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - Heinz

Pages: [1]
1
Report Update Detection Issues Here / Re: Snagit 2020 German
« on: November 25, 2019, 12:16:58 PM »
I just tried it on a new and clean machine and watching with process explorer what's happening in the background. Snagit 20.0.1 installed by MSI with the license key and language german via SCCM, then updating it with snagit.exe (20.0.2) from command line with the parameter /s worked fine. I tried the same with the MSI 20.0.1 and english language and then updating it with the in SCCM published update from you and this worked fine too. And this time the uninstall didn't show the error code 350. So I think, yes, the same installer can update both languages.

2
Report Update Detection Issues Here / Snagit 2020 German
« on: November 24, 2019, 07:10:24 AM »
I have Snagit 2020 deployed in German with the MSI installer provided by Tecchsmith.
In the applicability rules, there is this line " Key="HKEY_LOCAL_MACHINE" Subkey="SOFTWARE\TechSmith\SnagIt\20" Value="ApplicationLanguage" Comparison="EqualTo" Data="ENU" />"
In my case this value is "DEU" on my Windows client, so the update is not showing up in the software center.

Installed in English language, the update applies but then I'm unable to uninstall the application, it reports error code 350 (https://support.techsmith.com/hc/en-us/articles/360018899472-Snagit-Windows-Error-Code-350-An-Unknown-Error-Occurred)

3
Yes, this is exactly what happened.
I tested the inplace upgrade in my lab not thinking about WSUS.
What's the correct way? I need to do the same in the production environment.

4
Hello

I'm seeing Patch My PC twice in the products.
Might this come from the former trial catalog used without the Publishing Service?
Hwo can I cleanup this?


Thanks
Heinz

5
Software Request - Pending Customer / Re: Jabra Direct
« on: June 24, 2019, 02:15:01 AM »
Hello

Any news on this?
It's still not in the update catalog.

6
Features Added / Re: Ability to set a timeout for silent mode...
« on: May 16, 2019, 01:49:00 AM »
I just ran into this with the KeePass update. So I activated "Skip update Installation if conflicting processes are running". Do I have to republish the update after changing this setting to make it work?

Pages: [1]