Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Topics - BobS

Pages: [1]
1
Report Publishing/Download/Hash Issues Here / Snapgene Viewer
« on: June 05, 2020, 08:56:57 AM »
I'm having an issue publishing the Snapgene viewer 5.1.3 with MS Publisher. The error is with the digest verification. Here's the error:

--- Digest verification failed on content for software update 'SnapGene Viewer 5.1.3 (UpdateId:'473d3802-b129-4dcc-93d0-42ab24ee8c77' Vendor:'Patch My PC' Product:'SCUP Updates')'.

Thanks,

Bob

2
Report Publishing/Download/Hash Issues Here / NextCloud client issue
« on: June 05, 2020, 08:52:19 AM »
This appears to be a SSL/TLS issue. I'm seeing an MS Publisher error when attempting to publish the NextCloud client. Screenshot attached. We do have restrictions in place for high TLS security.

Thanks,

Bob

3
Report Publishing/Download/Hash Issues Here / Paint.NET issue
« on: June 05, 2020, 08:43:27 AM »
The download stage of Paint.NET isn't getting past the 'checking trust' stage. I've actually left this run overnight and download didn't ever get past this stage. I've attached a screenshot. I've also tried the workaround of downloading the file manually, but get an error that signature is corrupt or invalid. Screenshot of that too.

Thanks,

Bob

4
I'm seeing an error when updating the PatchMyPC catalog using SCUP. From the log, the significant error seems to be:

"The request was aborted: could not create SSL/TLS secure channel."

This issue is not occurring with the other catalogs (Adobe) which are working fine. The issue started occurring with the version of the PatchMyPC catalog on May 3rd.

I've included a screenshot of the log.

Thanks,

Bob

5
Report Update Install Issues Here / GoodSync 10.11.6.7 issue
« on: April 24, 2020, 12:36:49 PM »
Two years ago, we had an issue with GoodSync where it erroneously installed on systems that didn't have an existing version of the application. Essentially, it was an unintended deployment. We're now dealing with the same issue with GoodSync 10.11.6.7, and we're in the process of removing it from the 400+ systems. At this point going forward, we're 'blacklisting' the app updates for all versions of GoodSync and publishing them as metadata only. What is the source of this issue? Since this is the second time with this app, is it the app publisher that is the issue?

6
Report Update Install Issues Here / Cisco WebEx desktop shortcut
« on: January 24, 2020, 08:38:08 AM »
Could the creation of the WebEx shortcut on the user desktop be suppressed? I haven't been able to find a way to do it from this end.

Thanks!

7
We've subscribed to the Patch My PC catalog for a few years now. Long enough to have seen the move from the product updates available from Patch My PC being moved under the category 'Patch My PC' versus each update being listed individually by manufacturer on the Software Update Component properties Product tab (picture attached). I'd like to clean up these now unused product categories for the purposes of reports. I've been unable to find any documentation about how to remove these safely. Can you provide me with a procedure to do so?

Thanks,

Bob

8
This may be a Publisher issue, however I thought I'd start with you since it's your SCUP catalog where I'm seeing this behavior. After the catalog is imported successfully, and the 'refresh' link is clicked, the just imported catalog is still there with the message that the "catalog has been changed since you last imported". I've tried closing and reopening Publisher and restarting the system thinking possibly something was being cached somewhere and this might clear it. No luck with those. Is this a Publisher problem or a catalog issue? I'm running Publisher 6.0.283.0.

Thanks for your help,

Bob

9
There appears to be a detection issue with Box for Office 4.6.1.1251. According to our installed software reports, we have only 29 systems with some version of Box for Office. In the SCCM console, I see that 9400+ systems "require" Box for Office 4.6.1.1251. It looks like there is something wrong with the rules for the update.

Thanks,

Bob

10
I'm seeing this:

--- Digest verification failed on content for software update 'Microsoft Azure Storage Explorer 1.3.0 (UpdateId:'2adced8b-be31-4e5d-b937-cb649debfa2d' Vendor:'Patch My PC' Product:'SCUP Updates')'.

Bob

11
There is a detection issue with the Box Tools application in the PatchMyPC catalog.

Basically, it's installing Box Tools irrespective of a previous version being installed on the system. This resulted in the unintended installation of Box Tools on several hundred systems before it came to our attention. Please fix the detection mechanism.

12
Fixed Update Installs / Detection issue with LibreOffice and GoodSync
« on: January 18, 2018, 08:56:03 AM »
With the the updates for LibreOffice 5.4.4 and GoodSync 10.7.2.2, there appears to be an error with the detection. The two upates have installed on all targeted systems irrespective of previous versions of the applications being currently installed, so there appears to be an issue with the detection rules which are both 'read-only'.

Since we tier the release of updates over several days, these have only been installed on about 500 systems. In the mean time, I've pulled to two updates until the issue with the detection can be resolved. Please fix this as soon as possible.

13
Fixed Update Installs / Audacity destop shortcuts
« on: December 18, 2017, 10:19:55 AM »
I was wondering if it would be possible to add the command line to the Audacity installer that suppresses the creation of a desktop shortcut for the program? I know I can edit this at the installer at this end, but with every new synch, it has to be re-edited.

The option is:
 /MERGETASKS="!desktopicon"

This is documented here: www.elliecomputing.com/en/OnlineDoc/ecmerge_EN/111706292.asp

Thanks!

14
I updated the PatchMyPC SCUP catalog yesterday afternoon, and two of the updates will not publish; Pidgin 2.12.0 and Libre Office Libre 5.3.0_Win_x86.

The SCUP log message for Pidgin with message "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel." I used the URL from the log and MS Edge reported an issue with the certificate (GeoTrust SSL CA - G3). However, the dates on the cert where valid (12/1/2016 - 1/12/2018). I attempted to resolve this by installing the cert for both my user and the local system, which didn't resolve the issue.

For Libre Office, the message was  "The remote server returned an error: (404) Not Found."

I've attached the SCUP log.

Pages: [1]