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Thank you for the suggestions! I will keep digging into the issue and I will update you if I find the root cause. These vendor supported machines frequently cause us issues, so they are definitely not our standard build.

We have some number of servers that are partially managed from a vendor that do not want to install software updates without manual assistance. This occurs for both updates that are sent using PatchMyPC through MECM and for Windows Updates sent through MECM, so I don't think this is a PatchMyPC specific issue. However, I'm hoping somebody might have ideas on how to resolve it. I suspect the vendor has done something to attempt to make it so updates don't install.

I did find several local GPOs that were intending to mess with WSUS settings, but those are successfully replaced by correct domain policy.

The symptom is that updates transfer to the endpoints, but they are eternally "waiting for another installation to complete." I've checked for either msiexec or Windows Installer running on the machines, but I don't see anything.

I've checked all the CCM logs and WSUS logs, but I have been unable to find anything meaningful.

Does anyone have any tricks to find out why the machines believe other installations are happening?

Thanks!