I have been unable to run patch my pc updater for the last 2 weeks. Was working fine and then suddenly stopped working on all of the machines I tried it on.
Windows 7 x64 Enterprise (not joined to domain).
We have checked the antivirus logs (McAfee for Enterprise) and it does not report any blocking, etc for the exe.
Screenshots attached.
Windows logs (event) below that might be related.
Any help on where to troubleshoot would greatly appreciated.
Faulting application name: PatchMyPC.exe, version: 3.0.3.0, time stamp: 0x55b88a80
Faulting module name: JScript9.dll, version: 10.0.9200.17519, time stamp: 0x55faf110
Exception code: 0xc0000005
Fault offset: 0x0000000000063fb7
Faulting process id: 0x15ac
Faulting application start time: 0x01d11545c914d28c
Faulting application path: C:\icts\PatchMyPC.exe
Faulting module path: C:\Windows\system32\JScript9.dll
Report Id: 2b401a35-8139-11e5-b82e-7071bc76b190
+ System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2015-11-02T08:10:25.000000000Z
EventRecordID 21876
Channel Application
Computer CBS00000NATE02
Security
- EventData
PatchMyPC.exe
3.0.3.0
55b88a80
JScript9.dll
10.0.9200.17519
55faf110
c0000005
0000000000063fb7
15ac
01d11545c914d28c
C:\icts\PatchMyPC.exe
C:\Windows\system32\JScript9.dll
2b401a35-8139-11e5-b82e-7071bc76b190
Windows 7 x64 Enterprise (not joined to domain).
We have checked the antivirus logs (McAfee for Enterprise) and it does not report any blocking, etc for the exe.
Screenshots attached.
Windows logs (event) below that might be related.
Any help on where to troubleshoot would greatly appreciated.
Faulting application name: PatchMyPC.exe, version: 3.0.3.0, time stamp: 0x55b88a80
Faulting module name: JScript9.dll, version: 10.0.9200.17519, time stamp: 0x55faf110
Exception code: 0xc0000005
Fault offset: 0x0000000000063fb7
Faulting process id: 0x15ac
Faulting application start time: 0x01d11545c914d28c
Faulting application path: C:\icts\PatchMyPC.exe
Faulting module path: C:\Windows\system32\JScript9.dll
Report Id: 2b401a35-8139-11e5-b82e-7071bc76b190
+ System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2015-11-02T08:10:25.000000000Z
EventRecordID 21876
Channel Application
Computer CBS00000NATE02
Security
- EventData
PatchMyPC.exe
3.0.3.0
55b88a80
JScript9.dll
10.0.9200.17519
55faf110
c0000005
0000000000063fb7
15ac
01d11545c914d28c
C:\icts\PatchMyPC.exe
C:\Windows\system32\JScript9.dll
2b401a35-8139-11e5-b82e-7071bc76b190