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Messages - PaulB

#1
Quote from: Antony (Patch My PC) on April 22, 2024, 02:37:00 AMHi Paul,

Thanks for reaching out!

Can you please send the logs listed below over to [email protected] so we can investigate this issue?

%PatchMyPCInstallDirectory%\PatchMyPC.log
%PatchMyPCInstallDirectory%\PatchMyPC*.lo_
%PatchMyPCInstallDirectory%\Settings.xml
%PatchMyPCInstallDirectory%\PatchMyPC-DownloadHistory.csv
%PatchMyPCInstallDirectory%\PatchMyPC-PublishingHistory.csv

Once we have these logs, we can look into why this issue is occurring.

Thank you,
Antony


Email sent with logs.  Thanks
#2
Been seeing this for the past couple of days since I deployed the package:

The hash of file downloaded is different than the file hash in our catalog. Hash errors happen when vendors release updates that aren't available in our catalog yet. This error should be resolved in the next catalog update. It could also have been induced by a firewall issue. Additional details:[vf7Bt7gvdyd8jx1AmIPpq9Hd6b0=] vs [0K1ab9d40nkYni8aAK+DRd5u6aU=]
#3
So is there any way to use the prescript for an Update?  I can see how that would work for an app deployment, especially if a mandatory app.  But as your app deployment logic is only allowing the update to run if the specific version is installed, i'd can't see that providing a solution as if I could run the pre-script on the Notepad++ 32-bit update to uninstall that version, it then wouldn't be getting the 64-bit install pushed from anywhere.
#4
Is there any easy way (or maybe this is an enhancement request!) to uninstall/replace applications?
As an example, we have an application, say Notepad++ that we have deployed in Intune via Company Portal for users to self install.  This is the x64 version.  We are using PatchMyPC to update this.
However some users with permission, have installed the x86 version of the app.  What we would like an easy way to do, is to tag a supported app in PatchMyPC to be uninstalled, and replaced by a different version, so the x86 version would be removed, and the x64 installed.
In addition, the functionality to uninstall an application, if we don't support it within the business.  I believe we could potentially do this manually using an application update to upgrade users to the latest version, and then an uninstall on the application itself to remove it from users.  But if there was an easy option to do this then that would be great.