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Messages - rquigley

#1
Hi Dan, we'd appreciate an option to rollover our clients from MSI to EXE for VLC since it might be a while before this is resolved, can we have a seperate SKU for VLC just for this purpose?
#2
Hi John,

The issue is more with the removal of the EndNote plugins which aren't always a part of the uninstallation process, looks like I'll need to do some testing on it.

Thanks,
Rowan
#3
Hi All,

We're currently working on the transition from EndNote 20 to 21 and want to know how others are handling this transition, especially with the installation of the new software and plugins and the removal of the old software and plugins.

Is it as simple as setting EndNote 21 as the supersedence and everything else is taken care of?

Many thanks,
Rowan