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Messages - mvaughan

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Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Dell Command Update 5.0 Issue
August 10, 2023, 02:52:10 PM
Quote from: Spencer (Patch My PC) on August 10, 2023, 02:26:52 PMHello and sorry for the delay!

Can you please collect the following log files from one of the failing clients and email them to [email protected]? Once we have the logs, we can investigate why the 5.0 update is failing.

Hi Spencer,

Thanks for the quick reply.  I don't appear to have the %WinDir%\CCM directory.  I do have %ProgramData%\PatchMyPC and %ProgramData%\PatchMyPC-Intune directories along with the WindowsUpdateLog I generated though.  Would Intune generate a \CCM directory?

Thanks
#2
Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Dell Command Update 5.0 Issue
August 10, 2023, 10:57:40 AM
Hello,

On the update from Dell Command Update 4.9 to 5.0 we went from a success/failure ratio of 450/64 to 10/469 (near complete failure) and a couple different installation errors, such as 0x80070409 and 0x800700FF.  The errors themselves don't seem to have a lot of documentation on them either.  Also, there were no config changes made to Patch My PC either.

Any suggestions?

Thanks
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