Hi thanks for the response. I have a log file that I can send over so I will use the email address. Thank you!
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Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Issues installing PhraseExpress
February 09, 2023, 01:13:27 PM #2
Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Issues installing PhraseExpress
February 09, 2023, 11:42:54 AM
Hi,
I am from Wolters Kluwer and I am having issues installing the app Phrase Express in my environment.
Looking at the logs the install seems to fail with the following log in the intunemanagementextension log:
[10:59 AM] Schuh, Kyle
GetRegistryValue encountered an exception: System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Management.Services.IntuneWindowsAgent.AgentCommon.RegistryHelper.GetRegistryValue(String key, String valueName, String defaultValue, Boolean check32BitOn64)
This has been the case on all the devices we have attempted to install the app onto. Can this please be looked at? Let me know if anything else is needed.
I am from Wolters Kluwer and I am having issues installing the app Phrase Express in my environment.
Looking at the logs the install seems to fail with the following log in the intunemanagementextension log:
[10:59 AM] Schuh, Kyle
GetRegistryValue encountered an exception: System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Management.Services.IntuneWindowsAgent.AgentCommon.RegistryHelper.GetRegistryValue(String key, String valueName, String defaultValue, Boolean check32BitOn64)
This has been the case on all the devices we have attempted to install the app onto. Can this please be looked at? Let me know if anything else is needed.
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