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Hi Adam

Exactly. Adobe Reader should be detected as installed if either Adobe Reader or Acrobat Pro is installed. This makes sense because if Acrobat Pro is installed, the installation of Acrobat Reder will always fail.

The only possibility to distinguish between the installation of Acrobat Pro and Reader is the registry key which Ithendyr mentioned above.

I understand that it is not ideal to detect an application as installed when it's not actually installed. But since there is no possibility to exclude clients from a collection based on a registry key, this would be the best solution in my opinion. Also, I can't think of any scenario where anyone would want Adobe Reader to be installed when a paid version of Acrobat Pro is already installed.

Hi, is there something wrong with my reply that it's still awaiting approval by a moderator since January 5th?

Hi Adam

Exactly. Adobe Reader should be detected as installed if either Adobe Reader or Acrobat Pro is installed. This makes sense because if Acrobat Pro is installed, the installation of Acrobat Reder will always fail.

The only possibility to distinguish between the installation of Acrobat Pro and Reader is the registry key which Ithendyr mentioned above.

I understand that it is not ideal to detect an application as installed when it's not actually installed. But since there is no possibility to exclude clients from a collection based on a registry key, this would be the best solution in my opinion. Also, I can't think of any scenario where anyone would want Adobe Reader to be installed when a paid version of Acrobat Pro is already installed.

I talked to the PMPC Support about this issue a while ago and I was told to create a baseline to exclude the clients with Acrobat Pro installed from the targeted collection. But I didn't manage to get this to work properly so I'd be super excited if the suggested solution with the modified detection script would be integrated. Is there any possibility to get a notification if or when this is implemented?

Thanks a lot