Support Forum: Get Support for Patch My PC Products and Services

Patch My PC Home Updater (Free Updater) => Report Detection Issues Here => Topic started by: Kormalek on May 13, 2020, 09:08:59 AM

Title: VLC not getting detected
Post by: Kormalek on May 13, 2020, 09:08:59 AM
I installed PatchMyPC as a test to see how it works. While it generally works, I have a weird issue I've not been able to debug.

I have a PC where VLC x64 is installed on (as well as Firefox, Foxit and 7zip)
(https://i.imgur.com/1PUi35L.png)

But, in the Software Updates list, the VLC install doesn't show up as required. The update is also not pushed out to the
(https://i.imgur.com/faw5FpT.png)

The other applications are working correctly.

The installer I used was the normal vlc-3.0.5-win64.msi from https://www.videolan.org/ I have also tried uninstalling and reinstalling VLC.

How should I continue debugging this? Is there a way to look up the detection rules that PatchMyPC uses to detect applications somewhere, like in a text file or SQL table?
Title: Re: VLC not getting detected
Post by: sw-deploy on June 25, 2020, 04:21:19 AM
We have the same problem.
Will there be a MSI version update of VLC media player published?