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Patch My PC Third-Party Update Catalog for Microsoft SCCM (Enterprises/Paid) => Report Update Detection Issues Here => Fixed Update Detection Issues => Topic started by: tjacobs42 on April 16, 2020, 07:48:15 AM

Title: Cisco Webex Productivity Tools 39.11.3.6
Post by: tjacobs42 on April 16, 2020, 07:48:15 AM
Update for Cisco Productivity Tools is not detected as applicable - the Value is found in WOW6432Node-Registry:

Code: [Select]
<lar:And>
  <WSUS Generated MSI Installable Rule/>
  <lar:And>
    <bar:RegValueExists Key="HKEY_LOCAL_MACHINE" Subkey="SOFTWARE\Webex\Plugins" Value="buildnumber" Type="REG_DWORD" />
    <bar:RegSzToVersion Comparison="LessThan" Data="39.11.3.6" Value="buildnumber" Key="HKEY_LOCAL_MACHINE" Subkey="SOFTWARE\Webex\Plugins" />
  </lar:And>
</lar:And>
Title: Re: Cisco Webex Productivity Tools 39.11.3.6
Post by: Justin Chalfant on April 16, 2020, 02:54:02 PM
Thanks for reporting! We posted a new update and superseded the previous one. The new one should detect correctly and search in the 32-bit registry hive instead.

Update for Cisco Productivity Tools is not detected as applicable - the Value is found in WOW6432Node-Registry:

Code: [Select]
<lar:And>
  <WSUS Generated MSI Installable Rule/>
  <lar:And>
    <bar:RegValueExists Key="HKEY_LOCAL_MACHINE" Subkey="SOFTWARE\Webex\Plugins" Value="buildnumber" Type="REG_DWORD" />
    <bar:RegSzToVersion Comparison="LessThan" Data="39.11.3.6" Value="buildnumber" Key="HKEY_LOCAL_MACHINE" Subkey="SOFTWARE\Webex\Plugins" />
  </lar:And>
</lar:And>
Title: Re: Cisco Webex Productivity Tools 39.11.3.6
Post by: tjacobs42 on June 16, 2020, 06:25:22 AM
Can you deploy the new version 39.11.6.2 of this tool?

Thanks,
Torsten.
Title: Re: Cisco Webex Productivity Tools 39.11.3.6
Post by: Andrew Jimenez on June 16, 2020, 07:53:57 PM
We should have this updated in tomorrow's catalog update. Thanks!