Support Forum: Get Support for Patch My PC Products and Services

Patch My PC Third-Party Update Catalog for Microsoft SCCM (Enterprises/Paid) => Report Update Detection Issues Here => Topic started by: rnerbas on November 19, 2018, 10:50:51 AM

Title: Camtasia 2018
Post by: rnerbas on November 19, 2018, 10:50:51 AM
I've just tried updating Camtasia 2018 for the first time and the update isn't being detected. Is it possible that it may not be detected because we've installed the app via the MSI version and the update is using the EXE version? I've seen MSI vs. EXE updates in the notification emails before. Camtasia provides both MSI and EXE installers so it may require separate updates.
Title: Re: Camtasia 2018
Post by: Justin Chalfant on November 19, 2018, 09:11:01 PM
We are looking into this.