Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Request New Software | Third-Party Update Catalog for SCCM => Software Request - Pending Customer => Topic started by: kpeters on November 13, 2018, 03:05:23 AM

Title: Jabra Direct
Post by: kpeters on November 13, 2018, 03:05:23 AM
Would it be possible to add the Software "Jabra Direct" to be added to the PatchMyPC Catalog?
https://www.jabra.com.de/software-and-services/jabra-direct (https://www.jabra.com.de/software-and-services/jabra-direct)

Thank you!
Title: Re: Jabra Direct
Post by: Admin - Omar on November 13, 2018, 06:19:17 AM
We will see if we can add it ASAP :)
Title: Re: Jabra Direct
Post by: Rich on January 04, 2019, 12:02:28 PM
Jabra Direct would be a software product we would be interested in as well.
Title: Re: Jabra Direct
Post by: Justin Chalfant on January 17, 2019, 04:49:30 PM
Do either of you happen to have an older installer for this app we can use for testing?
Title: Re: Jabra Direct
Post by: damien.solodow on January 17, 2019, 07:09:17 PM
Does this work? https://www.jabra.com/jabradirect/JabraDirect3.12Setup.exe
Title: Re: Jabra Direct
Post by: Justin Chalfant on January 18, 2019, 08:03:42 AM
Hey Damien,

Doesn't seem to work for my the browser just shows waiting did you get it with that URL?
Title: Re: Jabra Direct
Post by: damien.solodow on January 18, 2019, 08:06:34 AM
Hmm; worked for me. It's just under 25 mb; I can send you a different link if there a good email to use
Title: Re: Jabra Direct
Post by: Justin Chalfant on January 18, 2019, 08:12:32 AM
That would be great, just email a link for the shared path to [email protected]<ourdomainname>
Title: Re: Jabra Direct
Post by: damien.solodow on January 18, 2019, 08:16:07 AM
Sent.
Title: Re: Jabra Direct
Post by: Justin Chalfant on January 18, 2019, 08:17:05 AM
Got it thanks!
Title: Re: Jabra Direct
Post by: damien.solodow on January 18, 2019, 08:18:32 AM
I was going to say "that was fast" as I got a notice that it was picked up. :)
Title: Re: Jabra Direct
Post by: Rich on February 21, 2019, 02:06:26 PM
Hello,

I noticed this request was under "Pending Customer" and I don't see it under my product rules list. Is this software still going to be added in at some point?
Thank you,
Title: Re: Jabra Direct
Post by: DelBarbour on May 15, 2019, 06:54:20 AM
maybe you need to add these steps , they seem to ignore any non standard request

https://patchmypc.com/forum/index.php?topic=2790.0
Title: Re: Jabra Direct
Post by: Justin Chalfant on May 15, 2019, 08:58:39 AM
Ah, I apologize. We must have moved this without posting the response we usually do.

Would you be able to provide the following details for this request? https://patchmypc.com/forum/index.php?topic=2790.0

Justin
Title: Re: Jabra Direct
Post by: Rich on May 15, 2019, 09:02:21 AM
Since they technically have a "2.0" version now, I already submitted a new topic with all the information:
https://patchmypc.com/forum/index.php?topic=2925.0

1. Product: Jabra Direct 2.0 | Vendor: Jabra
2. x86 Only: https://jabraxpressonlineprdstor.blob.core.windows.net/jdo/JabraDirectSetup.exe
3: x86 Previous Version: https://www.jabra.com/jabradirect/JabraDirect3.12Setup.exe
4. /install /quiet /norestart
5. https://www.jabra.ca/software-and-services/jabra-direct
6. https://www.jabra.ca/Support/release-notes/release-note-jabra-direct

Notes: Supports upgrade from Jabra Direct 1.0
Awful name since 2.0 starts at version 4.*, Jabra Direct 1.0 goes to version 3.12
Display Name for both 1.0 and 2.0 is "Jabra Direct"
Installing new removes old first
Title: Re: Jabra Direct
Post by: Justin Chalfant on May 15, 2019, 09:20:13 AM
Thanks for the update
Title: Re: Jabra Direct
Post by: Heinz on June 24, 2019, 02:15:01 AM
Hello

Any news on this?
It's still not in the update catalog.
Title: Re: Jabra Direct
Post by: Justin Chalfant on June 24, 2019, 04:51:04 AM
Nothing yet, we are very close to releasing our application feature then we should be able to start working on some new app request.

Hello

Any news on this?
It's still not in the update catalog.
Title: Re: Jabra Direct
Post by: Justin Chalfant on June 25, 2019, 05:26:18 PM
Sorry to do this to you, but we are moving all our application request from our support forum to a new platform (https://ideas.patchmypc.com/ (https://ideas.patchmypc.com/)).

We need to make this change due to the amount of customer growth and new application request. It's no longer manageable on the support forum platform. We need to have a voting system to help understand what new application request would benefit the most significant number of customers, and that will be one factor we use to prioritize the application request.

If this request is still a product you need, could you please re-submit the application request at https://ideas.patchmypc.com/ (https://ideas.patchmypc.com/).


Thanks
Justin