Support Forum: Get Support for Patch My PC Products and Services

Patch My PC Home Updater (Free Updater) => Report Detection Issues Here => Topic started by: Ostronaf on February 26, 2018, 01:57:06 AM

Title: C++ not detected
Post by: Ostronaf on February 26, 2018, 01:57:06 AM
  Windows x64
C++ 2017,2013,2012 aren't detected.
In the registry,the version number doesn't end with .0 (14.12.25810)
Title: Re: C++ not detected
Post by: Justin Chalfant on February 26, 2018, 10:08:53 AM
Can you export the data from the uninstall tab.
Title: Re: C++ not detected
Post by: Ostronaf on February 27, 2018, 05:54:07 AM
Can you export the data from the uninstall tab.
Here
Title: Re: C++ not detected
Post by: Justin Chalfant on February 27, 2018, 09:52:16 AM
Can you export the data from the uninstall tab.
Here

is it just the outdated version not detecting?
Title: Re: C++ not detected
Post by: Ostronaf on February 28, 2018, 09:02:44 AM
 I have all C++ redistributables updated to the latest version, but the 2017,2013,2012 aren't detected by PatchMyPC.
In the list they appear as 14.12.25810.0 in black instead of green (Not getting detected as the version installed doesn't have the last .0 (14.12.25810 instead of 14.12.25810.0)
Title: Re: C++ not detected
Post by: Justin Chalfant on February 28, 2018, 09:23:54 AM
It's interesting it looks like the additional and minimum runtime are the only things list for you where we also have the main product listed for us see below. Did you use PMPC to install these or where they already there?

(https://i.imgur.com/1Pxdce1.png)
Title: Re: C++ not detected
Post by: Ostronaf on March 01, 2018, 04:42:06 PM
Installed using Visual C++ Runtime Installer (All-In-One) v56
Title: Re: C++ not detected
Post by: Justin Chalfant on March 02, 2018, 09:33:39 AM
This is a third party tool right?
Title: Re: C++ not detected
Post by: Ostronaf on March 02, 2018, 01:34:53 PM
 ??? Yes
Title: Re: C++ not detected
Post by: Justin Chalfant on March 02, 2018, 05:04:43 PM
Hmm, Hard to say why the entries are different maybe they are doing something different that's why it's not detecting.
Title: Re: C++ not detected
Post by: Ostronaf on March 05, 2018, 12:35:03 PM
Reinstalled them using PatchMyPc.
Guessing that the current install doesn't have the .0 in version