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Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update Install Issues Here => Fixed Update Installs => Topic started by: ulcha on May 01, 2017, 02:47:13 AM

Title: Skype 7.35.101 installation error - missing msvcp140.dll
Post by: ulcha on May 01, 2017, 02:47:13 AM
Hey!
Please fix your Skype 7.35.101 installation! You have archive, which includes install/uninstall *.vbs script and Skype installation *.msi from M$.
Unfortunately since 7.33.0.104 Skype requires "Microsoft Visual С++ 2015 Redistributable package".

You have a few options:
- replace Skype *.msi installer with *.exe (includes Microsoft Visual С++ 2015 Redistributable package)
- add Microsoft Visual С++ 2015 Redistributable package as dependency in SCUP tree and as dependency of Skype

See more:
http://blog.tanzilhuda.com/skype-cant-start-because-msvcp140-dll-is-missing-from-computer/
http://hop.02.lv/2Rf

See also attached installation log files, seems they are error free.
Title: Re: Skype 7.35.101 installation error - missing msvcp140.dll
Post by: Justin Chalfant on May 01, 2017, 10:12:03 AM
We are looking into this.
Title: Re: Skype 7.35.101 installation error - missing msvcp140.dll
Post by: ulcha on May 10, 2017, 03:05:43 AM
I see you have published Skype 7.36.101 update.
Is this a fixed release or has same install problems as release above?
Title: Re: Skype 7.35.101 installation error - missing msvcp140.dll
Post by: Admin - Omar on May 10, 2017, 04:12:36 AM
It's fixed in v7.35.102 and v7.36.101 and all the upcoming releases :) We mentioned in the post and the newsletter that "Microsoft Visual С++ 2015 Redistributable" must be exists for Skype to receive update.
msvcp140.dll now must exists and >= 14.0.23026.0 (The first 2015 version).
Title: Re: Skype 7.35.101 installation error - missing msvcp140.dll
Post by: ulcha on May 11, 2017, 05:56:58 AM
Sorry, I'm disappointed with this "fix" - description in newsletter, it's not what i pay for. :P Package and included script is same as before, nothing changed! Do you really think it's a fix???

Please, at least add Microsoft Visual С++ 2015 Redistributable package in your catalog tree so i don't need to create it manually. Or pack Skype together with VC++2015.
Title: Re: Skype 7.35.101 installation error - missing msvcp140.dll
Post by: Admin - Omar on May 11, 2017, 07:34:18 AM
We added a rule in Installable & Installed rules of Skype to detect the file of "Microsoft Visual С++ 2015 Redistributable" (msvcp140.dll) and it must be >= 14.0.23026.0 in order to receive updates! This should fix the issue entirety.
Title: Re: Skype 7.35.101 installation error - missing msvcp140.dll
Post by: mikahawkins on October 28, 2020, 12:46:09 AM
Can't we just download msvcp140.dll individually and use it.