Patch My PC Support Forum

Patch My PC Third-Party Update Catalog for Microsoft SCCM (Enterprises/Paid) => Request New Software | Third-Party Update Catalog for SCCM => Software Request - Currently Incompatible => Topic started by: coiter on April 19, 2017, 03:16:29 AM

Title: Bluebeam Revu
Post by: coiter on April 19, 2017, 03:16:29 AM
you can download msi versions to update version with from this link.

http://support.bluebeam.com/articles/networkautomated-deployment-of-bluebeam-software/


Title: Re: Bluebeam Revu
Post by: coiter on April 19, 2017, 03:32:27 PM
keep in mind, major upgrades for example from 2016 to 2017 do require a new license key from provider, so you cant upgrade from 2016 to 2017 without it, or it can be added as parameter manually before publishing.

Title: Re: Bluebeam Revu
Post by: Admin - Omar on April 20, 2017, 07:59:05 AM
There is only 1 version of 2017 edition, We can't add this until a second version releases. Do you want the last version of 2016 ?
Also do you want "Vu" or only "Revu" ?
Title: Re: Bluebeam Revu
Post by: coiter on April 20, 2017, 11:10:18 AM
i have multiple versions of 2016 running, so all is possible.

upgrading from 2016 to 2017 is also okey, as long as i can insert key in the  parameters before publishing to SCCM.

Revu is the one we use.



Title: Re: Bluebeam Revu
Post by: coiter on July 23, 2017, 03:09:05 PM
2 versions of revu 2017 now exist. 

http://support.bluebeam.com/articles/enterprise-installation/

where you can get the msp for update.
Title: Re: Bluebeam Revu
Post by: Admin - Omar on July 23, 2017, 04:00:42 PM
Will test and let you know :)
Title: Re: Bluebeam Revu
Post by: dylbrwn on November 29, 2017, 02:14:16 PM
We're a fairly large construction company that uses Bluebeam and we're currently looking into purchasing PatchMyPC. We (mainly me) would love to have Bluebeam integrated into the catalog. I believe you can update the current installed versions with a .msp file?
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on November 30, 2017, 02:17:22 PM
Thanks for the feedback we are looking into this app

We're a fairly large construction company that uses Bluebeam and we're currently looking into purchasing PatchMyPC. We (mainly me) would love to have Bluebeam integrated into the catalog. I believe you can update the current installed versions with a .msp file?
Title: Re: Bluebeam Revu
Post by: coiter on December 27, 2017, 01:42:57 AM
any progress on this, another update has been released and its been 8 months since i asked the first time

Title: Re: Bluebeam Revu
Post by: Admin - Omar on December 27, 2017, 05:45:19 AM
Sorry about the delay, There is a problem adding the MSP updates to the catalog and we may not be able to add them, We probably may add the full MSI installers instead.
Title: Re: Bluebeam Revu
Post by: coiter on January 18, 2018, 01:58:24 AM
hows it going?
Title: Re: Bluebeam Revu
Post by: coiter on February 21, 2018, 04:34:52 AM
updates?
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on February 22, 2018, 12:05:06 AM
Let me check in on this for you.
Title: Re: Bluebeam Revu
Post by: dylbrwn on April 14, 2018, 02:00:42 PM
Still would love to have this if possible.
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on April 14, 2018, 03:59:02 PM
Sorry for the delay. I would recommend contacting BlueBeam because their MSP installers seem to have some invalid elements.

Create/Edit Update or Bundle Failed
    Error Message: [System.Xml.Schema.XmlSchemaValidationException] The 'http://www.microsoft.com/msi/patch_applicability.xsd:TargetLanguage' element is invalid - The value '0,1033,1030,1043,2057,1035,1036,1031,1040,1041,1042,1044,1034,1053' is invalid according to its datatype 'http://www.microsoft.com/msi/patch_applicability.xsd:ValidateLanguage' - The string '0,1033,1030,1043,2057,1035,1036,1031,1040,1041,1042,1044,1034,1053' is not a valid Int32

I think it may be the 0 value in the language code I don't believe that's valid.
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on April 14, 2018, 04:22:01 PM
Actually, they are trying to add multiple languages in the <TargetLanguage> element. It doesn't appear this allows a list of language codes based on the applicability schema: https://msdn.microsoft.com/en-us/library/windows/desktop/bb972753(v=vs.85).aspx

The target language should likely look something like this: <TargetLanguage Validate="false">0</TargetLanguage>
There's is currently: <TargetLanguage Validate="false">0,1033,1030,1043,2057,1035,1036,1031,1040,1041,1042,1044,1034,1053</TargetLanguage>

I would recommend that you reach out to them directly since you are licensed and likely have support.
Title: Bluebeam Revu
Post by: damien.solodow on March 05, 2019, 08:52:49 AM
https://support.bluebeam.com/updates/

Title: Re: Bluebeam Revu
Post by: Justin Chalfant on March 05, 2019, 10:54:31 AM
There were issues with their MSP installers last time we checked https://patchmypc.com/forum/index.php?topic=1367.msg4849#msg4849 let us check this again.
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on March 05, 2019, 10:55:26 AM
Merged with a previous topic
Title: Re: Bluebeam Revu
Post by: damien.solodow on March 06, 2019, 08:47:49 AM
I got the MSP to install successfully with the following command line:
msiexec /p BbRevu2018.4x64_Update5.msp REINSTALLMODE=omus REINSTALL=ALL REBOOT=ReallySuppress /qn
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on March 06, 2019, 09:31:14 AM
The issue wasn't actually with the MSP installer installing, but it was invalid schema in the MSP applicability table causing the updates to not validate in the Update SDP.
Title: Re: Bluebeam Revu
Post by: damien.solodow on March 06, 2019, 09:39:59 AM
Ah. How do you check/validate that property in the MSP? It's been forever since I had to do things like that and Orca doesn't seem to tell me anything.

We do have support with them, so if the current patch is still busted I'm happy to yell at them about it. :)
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on March 06, 2019, 09:55:50 AM
We were testing it with SCUP previously, but you may be able to see the logic in Orca.

Here's the details from before: https://patchmypc.com/forum/index.php?topic=1367.msg4849#msg4849

We haven't had a chance to see if the latest MSP works ok yet. Maybe it's been fixed.
Title: Re: Bluebeam Revu
Post by: jbirch on April 06, 2019, 09:33:47 AM
We're interested in this one as well.  If there's something we can do to test/check the latest patch here, please let me know.
Title: Re: Bluebeam Revu
Post by: dylbrwn on April 10, 2019, 12:43:31 PM
Yeah this one and Egnyte (in the request forum) would be HUGE for us
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on April 10, 2019, 03:08:25 PM
Their MSP file still has invalid logic in the update. They also use a ZIP file for the download which isn't supported by SCUP or SCCM publishing.
Title: Re: Bluebeam Revu
Post by: PaulE.Andrews on April 25, 2019, 10:49:52 AM
Justin,

What is wrong with the MSP file? We have some contacts at Bluebeam with out enterprise agreement, might be able to get some support on this.

Paul
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on April 25, 2019, 02:52:14 PM
They are using multiple comma separated values in the targetlanguage when this isn't supported by the windows update schema: https://patchmypc.com/forum/index.php?topic=1367.msg4849#msg4849

Here's an email we sent their team, haven't get anything back.

______________________________________________________________

Hi,
 
Could you please send this to whoever create the installer binaries for the MSI’s and MSP patches?
 
 
Your MSP patches such as https://downloads.bluebeam.com/software/downloads/2018.3.4/update/x64/BbRevu2018.3.4x64_Update4.zip contain invalid update logic. You guys enter a multiple comma separated integers in <TargetLanguage> when it should only be 1 (https://docs.microsoft.com/en-us/previous-versions/windows/desktop/bb972753(v=vs.85)). You should use language code 0 if the MSP is language independent.

(https://i.imgur.com/O834TSr.png)

I doesn’t validate with the PathApplicability schema: https://docs.microsoft.com/en-us/previous-versions/windows/desktop/bb972753(v=vs.85)
 
We have a lot of Bluebeam Revo customer who want us to include your MSP patches in our third-party update catalog for SCCM, but it won’t work because the MSP patches are using invalid <TargetLanguages> elements as listed above https://patchmypc.com/forum/index.php?topic=1367.0.
Title: Re: Bluebeam Revu
Post by: oac-it on May 13, 2019, 05:28:39 PM
Bluebeam released a new update today. Perhaps they fixed the MSI this time around?

If not let me know and I will open a support case with them. We have around 150 licenses with them so hopefully that could get a response.
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on May 13, 2019, 06:05:09 PM
Bluebeam released a new update today. Perhaps they fixed the MSI this time around?

If not let me know and I will open a support case with them. We have around 150 licenses with them so hopefully that could get a response.

Do you have a link to the MSP?
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on May 13, 2019, 06:10:41 PM
Nevermind, I found it and the MSP logic for upgrade is still invalid:

(https://i.imgur.com/iVBRYxZ.png)
Title: Re: Bluebeam Revu
Post by: damien.solodow on May 14, 2019, 08:18:51 AM
I've submitted a support request to them as well.
Title: Re: Bluebeam Revu
Post by: oac-it on May 14, 2019, 08:38:53 AM
Thanks for checking it out Justin. I just opened a case.
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on May 14, 2019, 09:16:17 AM
Have them reach out to me if they need more technical details justin @ our domain name for the email.
Title: Re: Bluebeam Revu
Post by: PaulE.Andrews on May 14, 2019, 03:09:37 PM
@Justin @oac-it, I already opened a case with Bluebeam and they are aware of the issues. The response we got back is as follows:

Justin Chalfant from Patch MY PC had reached out to us about this concern about a month ago. This is information has been submitted to our development team to review. Currently, it's slated to be investigated and if any changes needs to be made, it'll likely be done for future versions of Revu, meaning 2019, 2020, or so on. That all depends on whatever my development team decides changes need to be made at all or not.

With that said, there won't be any immediate changes for Revu 2018.5 or any future versions of Revu 2018 we may provide. Are there any workarounds that Patch My PC can use to get Revu installed and updated?

My response to them regarding workarounds was as follows:

Unfortunately there are no work arounds, the packages being created by the development team are being created incorrectly which prevents the automation that Patch My PC has in place from ingesting the patch and distributing it. I know we are not the only Patch My PC customer that has requested Bluebeam support. Not being able to patch our systems easily has an impact on patch compliance and should Bluebeam be impacted by a zero-day vulnerability having integration with Patch My PC would simplify our remediation.

I think the more people that open a case with them the better. The way I see it they have no real intention of fixing these files, even though they are creating them incorrectly. Kind wish Microsoft would have some enforcement checks on these type of patches to invalidate the ones not created correctly.
Title: Re: Bluebeam Revu
Post by: Justin Chalfant on May 14, 2019, 03:14:07 PM
Thanks for the update.
Title: Re: Bluebeam Revu
Post by: AndAuf on May 16, 2019, 08:27:31 AM
Kind wish Microsoft would have some enforcement checks on these type of patches to invalidate the ones not created correctly.

I fear, this would have just an even worse effect. "Wait? You invalidate our MSP? Screw you! We build our own update logic then" resulting in an Exe-installer without any arguments.
Title: Re: Bluebeam Revu
Post by: coiter on June 20, 2019, 03:43:02 AM
i have sent them a case aswell.. As this is quite annoying.