Text only | Text with Images

Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: Pepper on August 31, 2015, 02:39:11 PM

Title: Quicktime not updating
Post by: Pepper on August 31, 2015, 02:39:11 PM
Quicktime Player installed on station is 7.7.6 (1680.95.31) - no updates found after publishing and approving latest.
Title: Re: Quicktime not updating
Post by: Justin Chalfant (Patch My PC) on August 31, 2015, 04:31:33 PM
Is this version QuickTime 7.7.8? Is your host Windows 10 that isn't showing the latest QuickTime SCUP update?

Quote from: Pepper on August 31, 2015, 02:39:11 PM
Quicktime Player installed on station is 7.7.6 (1680.95.31) - no updates found after publishing and approving latest.
Title: Re: Quicktime not updating
Post by: Pepper on August 31, 2015, 09:25:07 PM
yes to both questions.
Title: Re: Quicktime not updating
Post by: Justin Chalfant (Patch My PC) on August 31, 2015, 10:56:19 PM
This is actually an issue with QuickTimes installer. As of version 7.7.8, it is not compatible this Windows 10. The installer will block the installation so we added logic into the SCUP rules to exclude Windows 10. You must have upgraded from Windows 7 or Windows 8 so QuickTime got migrated along with the installation. Hopefully, Apple will address this issue soon with another QuickTime update.

Quote from: Pepper on August 31, 2015, 09:25:07 PM
yes to both questions.
Text only | Text with Images