Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: Artanis on January 08, 2025, 06:00:33 AM

Title: Tenable/Nessus Agent Intune Update Failed
Post by: Artanis on January 08, 2025, 06:00:33 AM
Pushed the Nessus Agent 10.8.2 update through Intune and 4 of 14 failed with the error "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. (0x80070641)". I checked one of the affected hosts and the Windows Installer service startup type is manual and the status is stopped not disabled. Any idea why the MSI couldn't install on these machines? Let me know if I need to provide additional details.
Title: Re: Tenable/Nessus Agent Intune Update Failed
Post by: Dan Gough (Patch My PC) on January 08, 2025, 07:10:03 AM
I would try and reboot affected machines, if the update still fails to apply then try to manually install any MSI package to see if Windows Installer is working correctly.