Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: gsterling on December 19, 2024, 03:05:08 PM

Title: Mimecast for Outlook Question
Post by: gsterling on December 19, 2024, 03:05:08 PM
Question on the Mimecast for Outlook app before I deploy. When I deployed the application myself previously I had to create a Requirement to test for the Office Bitness (32 or 64) to determine which one to install on the machine. But when I look at the Patch My PC apps the x86 one doesn't seem to test for anything and the x64 one just looks to see if the OS is 64 bit or not. But the Mimecast x86 or x64 has to do with the Office bitness not the OS bitness. Can someone clarify if I deploy this will it not install unless the version of Outlook is the same architecture? Thanks.
Title: Re: Mimecast for Outlook Question
Post by: Andrew Jimenez (Patch My PC) on December 19, 2024, 03:08:53 PM
For deploying as an application, we do not add any additional requirements, so I would recommend adding a requirement to the application after Patch My PC generates it (when new versions are created, PMPC should copy the requirement to the new versions). When deploying as an update, we should detect the already installed version's bitness and install the correct version based on that.
Title: Re: Mimecast for Outlook Question
Post by: gsterling on December 19, 2024, 03:15:48 PM
Thanks Andrew. So just to confirm if I put that requirement in it will stay as is after the app gets updated in place?
Title: Re: Mimecast for Outlook Question
Post by: Andrew Jimenez (Patch My PC) on December 19, 2024, 03:34:23 PM
It should, but it may be an option that needs to be enabled actually. Are you using Publisher or Cloud, and ConfigMgr or Intune?
Title: Re: Mimecast for Outlook Question
Post by: gsterling on December 20, 2024, 05:57:48 AM
Using Config Manager/Publisher.
Title: Re: Mimecast for Outlook Question
Post by: Andrew Jimenez (Patch My PC) on December 20, 2024, 08:36:05 AM
Publisher with ConfigMgr should move requirements automatically by default.
Title: Re: Mimecast for Outlook Question
Post by: gsterling on December 20, 2024, 11:43:03 AM
Thanks Andrew.