Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: JC-WH on December 05, 2024, 07:29:13 AM

Title: Missing Product - reMarkable
Post by: JC-WH on December 05, 2024, 07:29:13 AM
v2.1.29.0, MECM 2403 + updates, no Intune.

I was going to add reMarkable for updating, since we've got a few people using it now, but it's missing.  There is no reMarkable branch in the Updates list, and search can't find it.

Is this product only supported for patching through Intune, or something?

Thanks
Title: Re: Missing Product - reMarkable
Post by: RichK2000 on December 05, 2024, 08:32:18 AM
I see the same
Title: Re: Missing Product - reMarkable
Post by: Andrew Jimenez (Patch My PC) on December 05, 2024, 09:08:34 AM
reMarkable is a user-based application. Unfortunately, user-based applications are cannot be updated via WSUS, as WSUS runs as the SYSTEM process. Any User-based applications will not show under the WSUS tab. We do have this app as a ConfigMgr App, which you could push to devices with the software to update it.
Title: Re: Missing Product - reMarkable
Post by: JC-WH on December 05, 2024, 11:25:16 AM
OK, thanks for the clarification!