Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: OldNavyGuy on October 25, 2024, 12:51:44 AM

Title: Version 5 does not honor scaling settings for laptop
Post by: OldNavyGuy on October 25, 2024, 12:51:44 AM
Version 5 does not seem to be DPI-aware.

It is compressing columns in the apps list, and when manually sized, does not offer a horizontal scroll bar to see the columns out of view.

The top selection "App Library" is partially overlayed by "My Apps".
Title: Re: Version 5 does not honor scaling settings for laptop
Post by: OldNavyGuy on October 25, 2024, 01:41:29 AM
Doesn't look like I can edit the first post...

Ran the Compatibility Troubleshooter on the executable, and tested with "Scaling on high DPI".

Did not fix the issue.

Windows 10 22H2.
Title: Re: Version 5 does not honor scaling settings for laptop
Post by: Omar (Patch My PC) on October 25, 2024, 01:43:42 AM
This is weird! I'm using 200% DPI at 4K and never faced this issue!
Can you please send us a screeenshot and tell us what's exactly the resolution that you are using and at what percentage of DPI?
Title: Re: Version 5 does not honor scaling settings for laptop
Post by: OldNavyGuy on October 25, 2024, 02:16:02 AM
Resolution is 1366 x 768, and 125% scaling.

No issues with any other app.

Windows 10 22H2.

It is weird, but I uninstalled version 5 on 2 machines, and will go back to version 4 until the next release.

Someone else will probably pop up with a similar issue.

Title: Re: Version 5 does not honor scaling settings for laptop
Post by: Omar (Patch My PC) on October 25, 2024, 02:46:07 AM
1366 x 768 is already extremely small :) The DPI is mainly for high resolutions on small screens! Doing 125% on 768p will create issues everywhere, not just in our home updater! but we will look into this :)
Title: Re: Version 5 does not honor scaling settings for laptop
Post by: OldNavyGuy on October 25, 2024, 03:04:42 AM
1366 x 768 is the recommended display resolution for this particular laptop.

And, no...it doesn't create issues everywhere.

Scaling at 125% works well for all other apps on that system.






Title: Re: Version 5 does not honor scaling settings for laptop
Post by: Justin Chalfant (Patch My PC) on October 30, 2024, 11:26:18 AM
Could you send a screenshot of how it looks in this resolution at 125%.
Title: Re: Version 5 does not honor scaling settings for laptop
Post by: prismbend on October 30, 2024, 12:13:44 PM
I tried resizing too, but no luck with the horizontal scroll.