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Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: iamr00t on October 11, 2024, 12:37:22 PM

Title: Wacom Tablet Driver Update forces restart without default timing policy
Post by: iamr00t on October 11, 2024, 12:37:22 PM
Just receiving this report, but some systems are reporting that the Wacom Tablet Driver is requiring a system restart after updates apply with little time after restart. Not sure how many, but our default client setting is for updates is around 20 hours. This update was in a cumulative deployment so deadline is in the past. It is definitely different behavior than with other PmPC updates. If it is a simple as adding a /nostart to the modify command line option, I'll do it. It just seems like this should be in line with all of the others. Attached my managed conflicting app config which is our default.

Title: Re: Wacom Tablet Driver Update forces restart without default timing policy
Post by: Chris (Patch My PC) on October 11, 2024, 01:19:15 PM
Hello iamr00t!

Would you be able to send us the log files from one of the affected clients?
It does seem odd that it would exit with 3010 (soft reboot) if MCP was enabled.

https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Feel free to send them to [email protected]

We can update you directly and post our findings here as well.