Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: rtruss on May 17, 2024, 12:45:07 PM

Title: SSRS Reports fail to load
Post by: rtruss on May 17, 2024, 12:45:07 PM
So, I thought that my ssrs reports were broken because when you get to the site and open up report 01 - Software Update Dashboard, and a couple others they just spin.

I reinstalled the reports with the tool and rebooted the report server (it needed one anyway).  Still no love.

The dates on my rdl files are 2021 and I noticed also that report 01 tries to load data from the future.  Today (5/17/24) it is using a start date of 5/31/2024, well unless we know Doc Brown that is not going to load.

Other reports will open, slowly, but they will open.  IT's just that the 01 Dashboard is one that many people will want to use.

Are there updated drl files we can use to re-install the reports?
Title: Re: SSRS Reports fail to load
Post by: Justin Chalfant (Patch My PC) on May 17, 2024, 12:54:25 PM
Hello
    Are SSRS will be sunset soon, I suggest trying our Pacth insights reports that replace the SSRS reports. You can find them here https://docs.patchmypc.com/installation-guides/advanced-insights-and-patch-insights/download-and-install.
Enjoy
Title: Re: SSRS Reports fail to load
Post by: rtruss on May 17, 2024, 02:23:27 PM
Advanced Insights, yeah, we recently renewed and that was part of why.  We just have not yet had the time to start the process to build it.

Thanks and have a great weekend!
Title: Re: SSRS Reports fail to load
Post by: Justin Chalfant (Patch My PC) on May 23, 2024, 10:15:44 AM
Book as session we have a team ready to help