Print Page - Custom app install for Forticlient

Title: Custom app install for Forticlient
Post by: Ben Yardley on March 24, 2024, 04:20:42 PM

Hey People,

We are trying to add Forticlient (not Forticlient VPN) as a custom app in Patch my PC so we do not need to create a new intune app when upgrading the version we are running in the company rather just update the version when required.

Unfortunately, we keep getting the attached error.

Have tried both MSI and EXE files, with transform and without and various switches but always get the same error.

Has anyone had any success in creating this so far?

Cheers
Ben

Title: Re: Custom app install for Forticlient
Post by: Liviu (Patch My PC) on March 25, 2024, 02:30:29 AM

Hey Ben,

When we've seen this issue before, the cause was the icon.
Can you please try another icon and see if that does the trick?

We are working to improve the error message and make it clearer.

Title: Re: Custom app install for Forticlient
Post by: Ben Yardley on March 25, 2024, 01:12:52 PM

Thanks Liviu,

Can confirm have managed to create the app successfully with a different icon.

Cheers
Ben

Title: Re: Custom app install for Forticlient
Post by: Liviu (Patch My PC) on March 26, 2024, 12:44:10 AM

Great news, thank you for the update!

Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: Ben Yardley on March 24, 2024, 04:20:42 PM