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Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: oliver on March 19, 2024, 04:36:07 AM

Title: Update Inventory Extensions V 1.4.0 for Advanced Insights has failed
Post by: oliver on March 19, 2024, 04:36:07 AM
Hi
The automatic update of Inventory Extensions V 1.4.0 has failed.
It looks like there is a problem to uninstall the prior Version 1.3.2.
I could repair the Version 1.3.2, but not uninstall.
The message is: "There is a problem with this Windows Installer package. A program run as part of the setup did not finished as expected."
The EventLog report a failure from .Net Runtime (ID:1026) and from the MSIInstaller (ID:11722).

Thanks
Title: Re: Update Inventory Extensions V 1.4.0 for Advanced Insights has failed
Post by: Scott (Patch My PC) on March 19, 2024, 04:54:45 AM
Hi

This will be fixed in todays release of Advanced Insights.
Title: Re: Update Inventory Extensions V 1.4.0 for Advanced Insights has failed
Post by: oliver on March 19, 2024, 05:38:49 AM
Hi Scott
Thank you for this Info.
Regards, Oliver
Title: Re: Update Inventory Extensions V 1.4.0 for Advanced Insights has failed
Post by: Scott (Patch My PC) on March 19, 2024, 07:01:25 AM
Hey Oliver

My apologies, I relayed some incorrect information in my previous email!

The issue itself is not with Advanced Insights and will not be resolved by todays Advanced Insights release.

The issue is actually with the Inventory Extension app in the Patch My PC Catalogue, which will have a fix released in todays catalogue release between 1300 and 1700 EST.
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