Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: Consequall on March 19, 2024, 12:54:03 AM

Title: Update fail
Post by: Consequall on March 19, 2024, 12:54:03 AM
I use the built-in scheduler to run PMP daily. Sometimes an update will repeatedly fail (due to program in use, etc).

Is there any way to be notified of these failures?

Silently failing is not a good thing.

Seems like a failure should trigger something. For example, maybe the PMP window could remain up, or the log file could be opened.

- Bill
Title: Re: Update fail
Post by: Raunak Desai (Patch My PC) on March 19, 2024, 02:30:20 AM
Hey Consequall,

Thank you for reaching out to us.

There are certain apps that failed to update if the app is open or being used on the client machines. We have listed those apps in this article.

You can definitely notify the user if the app is open and you try to push an update. You can configure " Manage Conflicting Process" customization for that app : https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications

Hope this helps.

Regards,
Raunak