Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: ms_wau on January 10, 2024, 03:19:38 AM

Title: Citrix Workspace App 23.11.0.132
Post by: ms_wau on January 10, 2024, 03:19:38 AM
Hello everyone,

We recently had an issue where the update from Citrix 23.9.1.104 to    
23.11.0.132 worked, but when we tried to open the Citrix desktop, the process started and there was a message at the bottom right with "active". But then everything closed. It never opened a Windows where the Desktop should show up. After uninstalling the new version and installing it manually with the same parameters, the app worked.

I was just curious if anyone else has had this problem.

Thank you in advance.
Title: Re: Citrix Workspace App 23.11.0.132
Post by: Raunak Desai (Patch My PC) on January 18, 2024, 09:36:37 PM
Hey Ms,

Thank you for reaching out to us with your query.

We have not received any similar case around this behavior. Is that possible for you to test the app, when the new version released and if you see a similar behavior, please reach out and we will look into it.

Regards,
Raunak
Title: Re: Citrix Workspace App 23.11.0.132
Post by: ms_wau on January 23, 2024, 05:44:31 AM
Thank you!

Now there is a offical Post from Citrix:

https://support.citrix.com/article/CTX587626/workspace-app-upgrade-to-version-2311-causing-end-user-launch-failures

Cheers
Title: Re: Citrix Workspace App 23.11.0.132
Post by: VivaSkiles on February 09, 2024, 04:49:32 AM
Thanks for the post link, I was also confused.
Title: Re: Citrix Workspace App 23.11.0.132
Post by: bobcrane on April 09, 2024, 02:42:38 PM
Using PatchMyPC - is there a way to replace this version of Citrix with the lower version LTSR?