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Home Updater: Our Free Product for Consumers => Home Updater: Report Detection Issues or Installation Issues => Topic started by: around on October 14, 2023, 08:03:46 AM

Title: XnView MP (x64) shows as outdated and not installed
Post by: around on October 14, 2023, 08:03:46 AM
Hello,
Just updated XnView MP (x64) to 1.6.0 and it is detected by PMPC as outdated (in red) in the right panel and not installed (in black) in the left panel (printscreen attached).
Uninstalled and reinstalled several times, situation remains the same.
Please advise.
Thank you
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: NickJP on October 14, 2023, 03:03:37 PM
I see exactly the same problem...
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Phoneios on October 17, 2023, 03:28:59 AM
Same here
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Stardrowned on October 18, 2023, 03:57:48 AM
Also here. Updated XnViewMP x64 to latest Version 1.6.1 and still shown as outdated.
In the left panel it's incorrectly detected as XnView 2.51.5
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: around on October 18, 2023, 05:25:37 AM
In my case I have XnView 2.51.5 installed (as well as XnView MP (x64)) and it is correctly detected (green).
I also updated XnView MP (x64) to 1.6.1 and the situation remains: outdated (red) in the right panel and not installed (black) in the left panel.
Printscreen.gif
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: OldNavyGuy on October 18, 2023, 03:32:44 PM
This issue looks similar to the one I have with Wise Registry Cleaner.

In that case, PMPC is parsing the version number from the DisplayName registry key, rather that getting it directly from the DisplayVersion key.

That worked...until the version number was no longer included in the DisplayName key.

Diff of the registry keys that shows my issue -

https://www.dropbox.com/scl/fi/ypks7l5k9igpj1z0cokqk/Wise-Registry-Cleaner.jpg?rlkey=oa0fragfqq307664zltktmwo4&dl=0

I suspect the same thing is happening here with XnView MP.

Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Semper Fidelis on November 03, 2023, 12:00:13 PM

Same issue here with XnView MP.

(https://www.inertia.fi/PatchMyPC/XnView%20MP/XnView%20MP.jpg)
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Phoneios on November 28, 2023, 04:08:28 AM
Issue is still ongoing.
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Stardrowned on November 28, 2023, 08:58:40 AM
Confirm, still no fix. Recently updated to XnView 1.6.2.
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: savannah on January 04, 2024, 07:50:14 PM
You can update and refresh Patch My PC, then reinstall XnView MP manually or exclude and re-add it within Patch My PC.
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Semper Fidelis on January 17, 2024, 08:37:22 AM
Quote from: savannah on January 04, 2024, 07:50:14 PMYou can update and refresh Patch My PC, then reinstall XnView MP manually or exclude and re-add it within Patch My PC.
Does not work for me. Still XnView MP (x64) shows as outdated and not installed. This issue has been quite long unfixed. Is that usual with Patch My PC?
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Omar (Patch My PC) on January 29, 2024, 06:05:09 AM
Hi there,
This will be fixed in the next major update of Patch My PC which will be released soon, sorry about this :) 
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Semper Fidelis on January 29, 2024, 06:32:18 AM
Thanks Omar for the info. Good. Looking forward for the new major update.
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Semper Fidelis on February 13, 2024, 10:29:00 AM

Hello,

Omar has replied to my post on this board the following:

"Hi there,
This will be fixed in the next major update of Patch My PC which will be released soon, sorry about this :)"

So it should be fixed in the next major update of Patch My PC.  :)
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Latino on June 07, 2024, 07:37:19 AM
It's incredible that this issue still hasn't been solved!
Maybe it has to do with the wrong link in PMPC to the webpage of XNView MP?
It should read https://www.xnview.com/en/xnviewmp/
and not https://www.xnview.com/en/xnview/ ("mp" is missing) as is presently indicated im PMPC.
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Semper Fidelis on June 07, 2024, 08:18:48 AM
Quote from: Latino on June 07, 2024, 07:37:19 AMIt's incredible that this issue still hasn't been solved!
Maybe it has to do with the wrong link in PMPC to the webpage of XNView MP?
It should read https://www.xnview.com/en/xnviewmp/
and not https://www.xnview.com/en/xnview/ ("mp" is missing) as is presently indicated im PMPC.
Agree. I do not understand either why it takes so long to fix the issue. Hopefully it gets fixed without any further delay. Best of luck in fixing the issue.
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Omar (Patch My PC) on June 07, 2024, 04:14:35 PM
Quote from: Semper Fidelis on June 07, 2024, 08:18:48 AM
Quote from: Latino on June 07, 2024, 07:37:19 AMIt's incredible that this issue still hasn't been solved!
Maybe it has to do with the wrong link in PMPC to the webpage of XNView MP?
It should read https://www.xnview.com/en/xnviewmp/
and not https://www.xnview.com/en/xnview/ ("mp" is missing) as is presently indicated im PMPC.
Agree. I do not understand either why it takes so long to fix the issue. Hopefully it gets fixed without any further delay. Best of luck in fixing the issue.

It's not fixed because the current home updater is not supported anymore, we are working on the new major Home Updater for almost a year now, and this issue is fixed in it already.
We will share more info about the new home updater most likely this month.
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: cybercat on October 13, 2024, 06:13:53 AM
Hi, any news here? XnViewMP still isn't detected correctly.
Title: Re: XnView MP (x64) shows as outdated and not installed
Post by: Omar (Patch My PC) on October 23, 2024, 04:26:17 AM
Hey there everyone, sorry for the late reply!
This is now fixed in the new PMPC v5.0.0 :) 
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