Support Forum: Get Support for Patch My PC Products and Services

Hello,

I'm IT technician, and use patchmypc for my company.
I have a trouble with the update of Microsoft Edge (x64).
In fact I have the update :
(https://i.postimg.cc/wMX73MJS/01.png)
Microsoft Edge 116.0.1938.54 (x64)

The installable Script is :
<lar:And>
  <WSUS Generated MSI Installable Rule/>
  <lar:And>
    <bar:RegValueExists Subkey="SOFTWARE\Microsoft\EdgeUpdate\Clients\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}" Key="HKEY_LOCAL_MACHINE" Type="REG_SZ" RegType32="true" />
    <bar:RegSzToVersion Subkey="SOFTWARE\Microsoft\EdgeUpdate\Clients\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}" Value="pv" Comparison="LessThan" Data="116.0.1938.54" Key="HKEY_LOCAL_MACHINE" RegType32="true" />
    <bar:WindowsVersion Comparison="GreaterThanOrEqualTo" MajorVersion="10" MinorVersion="0" />
  </lar:And>
</lar:And> 

And the installedRules is :

<lar:And>
  <bar:RegValueExists Subkey="SOFTWARE\Microsoft\EdgeUpdate\Clients\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}" Key="HKEY_LOCAL_MACHINE" Type="REG_SZ" RegType32="true" />
  <bar:RegSzToVersion Subkey="SOFTWARE\Microsoft\EdgeUpdate\Clients\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}" Value="pv" Comparison="GreaterThanOrEqualTo" Data="116.0.1938.54" Key="HKEY_LOCAL_MACHINE" RegType32="true" />
</lar:And>

But, on intune, all my computer are :
(https://i.postimg.cc/QtMbQLS4/02.png)
Non Available : "La règle de spécification de script PowerShell n'est pas satisfaite."

In my regedit, I haven't got this key in HKEY_Local_machine.
But I have in HKEY_CURRENT_USER :
Ordinateur\HKEY_CURRENT_USER\SOFTWARE\Microsoft\EdgeUpdate\Clients\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}
with nothing in :
(https://i.postimg.cc/NfbRxC9Z/03.png)

But when we test :
(source : https://stackoverflow.com/questions/46440429/get-microsoft-edge-browser-version-using-registry-or-command-line) :

Powershell : reg query HKCU\Software\Microsoft\Edge\BLBeacon /v version
HKEY_CURRENT_USER\Software\Microsoft\Edge\BLBeacon
    version    REG_SZ    115.0.1901.203

(https://i.postimg.cc/GmxYp7rX/04.png)

We obtain the key, but not in your registry path.

Can you help us for this problem ?

Hello,

Thank you for reaching out to support!

We publish the Enterprise Stable version of Edge and perform the following registry key validations when installing the application packages:

'SOFTWARE\Microsoft\EdgeUpdate\ClientState\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}' = 'ap'} = @{Value = '*stable*';WOW6432Node = $True; Operator = '-like'};@{'SOFTWARE\Microsoft\EdgeUpdate\ClientState\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}' = 'ap'} = @{Value = '*x64*';WOW6432Node = $True; Operator = '-like'};}

The full detection scripts for applications published by PMPC can be found in the PMPC Installation Directory inside the detection method scripts folder.

I recommend pulling that script and moving it to a client that's failing to apply the application to verify detection.

On that same client, can you also pull the following log files and send them to [email protected] with a description of the issue:

%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-ScriptRunner.log
This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Company Portal.
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareDetectionScript.log
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareUpdateDetectionScript.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\AgentExecutor.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension.log
%ProgramData%\PatchMyPC\PatchMyPC-UserNotification.log
%ProgramData%\PatchMyPC\UISettings\UINotificationSettings.xml

Lastly, can you please run this script on that same client? This will export a csv file containing all install products on that machine. This will also help us determine issues with detection:

https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCInstalledSoftware.ps1

Thanks for your reply,
I juste send you all the log file, and .ps1 execution's file you demand on the email adresse.